Comments: 1-15, 16-25
On 12/05/2006, with only 5,960 miles on the vehicle, the rear differential carrier seized causing the rear tires to lock completely while traveling 65 mph on a major highway. Luckily, no one was injured or killed. Dealer claims that they have been experiencing problems with the new CTS models where the rear pinion seals have been leaking. Even so, Cadillac has yet to issue a recall. So if you own a CTS, you might consider having the dealer check the seals before someone is seriously injured or even killed.
GM was very uncooperative with providing me with a different vehicle even after experiencing the scare of my life. They wouldn't even put new tires on the vehicle to compensate for the wear and tear caused by the excessive skidding on the highway.
This is when you take them to court, you will win.
Wow- that's neat! Sure wish it would happen to me!
"GM was very uncooperative with providing me with a different vehicle even after experiencing the scare of my life. They wouldn't even put new tires on the vehicle to compensate for the wear and tear caused by the excessive skidding on the highway."
- GM STINKS!!!
I’m not sure if it’s GM or the dealer that is the problem. Maybe you could go the tire brand store and have them checked. If they document the tires are damaged “flat spotted” maybe you can get them replaced by the dealer. Good luck.
The reviewer should not have to go through the extra work. it was the car its self, still under warranty, that caused the mishap in the first place. and because it was a GM product, and a GM dealer, THEY should be the ones to take care of this.
You are lucky. If you were going faster with more traffic, ouch!
The CTS pinion seal problem is apparently well known by GM and they do nothing. Two dealers in CA told me so, I've replaced 2 in the first 6000 miles!
GM expects dealers to be competent enough to alert customers to potential problems with their products. your dealer obviously knows about this problem and through the normal course of scheduled maintenance should be identifying and repairing these kinds of problems. of course, some share must be put on an owner of a vehicle too. did you ever see a leak on a driveway or parking spot? differential lube stinks horribly, did you smell anything terrible? I agree if GM knows there is a problem they should communicate this to owners of their products affected so the owners can be aware and take it in to be checked. however, all too often owners of vehicles of all makes believe nothing ever happens between oil changes. more awareness of how your vehicle was behaving before the catastrophic failure of the carrier may have prevented a potentially dangerous situation.
I love that last comment - ITS UP TO THE DRIVER TO FIGURE OUT AND ALWAYS BE LOOKING FOR POTENTIAL PROBLEMS?
Were talking about a minor seepage here.. not a drain plug that fell out! As the other previous comment stated, the dealer should know about these potential problems when the vehicle is brought into service and the manufacturer should alert the owner of the problem BEFORE the potential of a lockup is to occur. Is it any wonder GM is losing market share with these MORON decisions? Especially in the Cadillac division where they are making some money? TALK about killing the goose here! LEXUS here we come!!! Is it anywonder that is WHY LEXUS is selling... because of these bonehead decisions? With these stupid decisions there will be a point of no return... remember that word of mouth is a Very POWERFULL INGREDIENT IN THE PROMOTION of any cars worth. You can have a potentially a nice car, but its mired in poor service and thus create poor reliability further compromising the brand name. It's a death spiral of sorts!
So with that... you can expect the poor standard of what was once numero uno... no more...
My 2006 CTS is in the shop for the 6th time today due to the rear differential "growling/vibration." New lubricant was tried, differential was replaced, two visits were due to a seal leaking oil from the rear end. I rent cars for road trips and take back roads to work and back; don't want to be on the interstate. Not the experience, or the car, I thought I was buying! Any advice?
I have had my 2006 CTS since Dec 2005. I have not had any issue with the car or GM. In fact MY vehicle was in for routine maint., and the dealer phoned and advised me of several "service tips" for this model, they went ahead and did the revisions. Perhaps a new dealer should be in your horizon!
Sounds like this is an import car disguised as a Cadillac.
My wife's 2006 cts is in the shop for the 4th. time to repair a rear differential seal. The issue is larger than the seal alone. Four times she has been stranded out of town on an interstate, twice in the middle of the night. Note: the problem has been addressed by 4 different dealer repair facilities. No long-term fix is ever attainable it seems. They just bubble gum it together and hope the warranty will expire before the next failure.
Interested in forming a group of like minded G.M. victims to explore a class-action lawsuit to spank these corporate individuals who think they are insulated from the common consumer.
I had a 2005 CTS for 3 years and never experienced anything other than a wonderful sound comfortable safe ride. I just purchased a 2008 CTS loaded and already have put 2000 miles on it with absolutely no problems, but complete luxury.
All dealerships vary greatly in providing for their customers. In our area it is Ford, Toyota and Hyundai that have absolutely HORRIBLE reputations. We are fortunate to have an excellent GM dealer in our area, and they have gone above and beyond the call of duty to provide us with excellent service. They even repaired a minor problem on our SUV after the warranty had expired at no charge.
It is the practice of some less scrupulous dealers to tell you they have "fixed" your problems when in reality they have let the car sit on their back lot for several days and not even touched it. They just hope you'll give up and stop bothering them.
I'd try to find a good dealership that really makes an effort to take care of their customers. I really doubt that anything has really been done to try to correct your problems.