2014 Chevrolet Cruze LT from North America
STAY AWAY -- Vehicle is a Nightmare --
The first two winters I had the car, there was a strong smell of engine coolant inside of the vehicle. It was so bad that it burned our eyes and we would have sore throats. When I first brought it to the dealership they told me "Well you bought a Chevy, what did you expect?". They also tried telling me that it was normal to smell that in newer vehicles. After bringing my Cruze to the dealership 8 times with the same complaint, they finally repaired the car (although I told them that I refused to pick up my vehicle until it was fixed since I had a 6 month old baby).
The Cruze is also extremely underpowered, it is the worst car I have ever owned. I would rather drive my 1993 Toyota Tercel or my 1996 Toyota Camry than drive this piece of junk. The paint started chipping away after a year and the plastic started fading on the outside of the vehicle.
Another important thing is that during winter all the windows would freeze on the inside of the car, no matter what I did. The dealership said they couldn't fix this problem. Also, the defogger or heater for the front windshield was so small that it would take 1 hour to defreeze the windshield. I have had many old vehicles and some newer ones; I have NEVER had such a horrible vehicle.
This all happened before my car reached 10k, it now has 23k and the transmission died. They are now replacing this under warranty. It is the second time I have transmission problems with this car.
My advice, STAY AWAY. Yes it is a good price and they may give you an amazing deal and include this and that. But trust me, you do not want to end up with this vehicle. While getting towed away because of the transmission issues, the tow truck driver told me that they tow these vehicles all the time (the latest being a 2016 Chevy Cruze). On the way to the dealership I heard on the tow truck's radio that a 2015 Cruze was blocking a main road downtown.
I had it, I am now selling this car (losing 10 thousand dollars). We just bought a 2016 Honda CRV and I can't even begin to tell you how amazing the vehicle is. Not even comparable.
Would you buy another car from this manufacturer? No
Review Date: 17th October, 2016
19th Oct 2016, 16:01
I had a Aveo loaner once, and the windows froze on the outside of the car, but the defroster was not strong enough to defrost the ice. I had to let the car sit in the driveway for hours before I could drive it.
The problem that you had with yours was what's called a bad heater core, and you need a new mechanic. It's a few hundred dollar fix and any competent mechanic could tell you what it is. Don't ever service at that dealership again, even if your car is broken down out front!
I've owned recent GM cars too and I would not buy another, even as potentially promising as the Cadillac CT6 looks. Having bimonthly repair bills that exceed my mortgage just doesn't make sense.
19th Oct 2016, 21:30
I'm sorry I just cannot ever believe a Chevrolet new car dealer would ever make such a comment. They certainly want more new vehicle purchases as well as future service. That also means your entire family, friends coworkers etc. I personally own 5. I have been buying new cars since the 70s. Even if I bought another brand as a repeat buyer, it would not hold water on such a comment. You could also have had just a leak or it was damaged. The car is only 2 years old. It's worth a check.
5th Mar 2017, 17:41
Well it seems that dealership could not care less about the smell issue with the car. The Cruzes are known to have leaking in the car, which will cause a coolant smell inside the cabin and condensation from the evaporated coolant fluid, also causing the windows to freeze from the inside.