2007 Chevrolet Suburban LTX from North America
An owner should not have to suffer mechanical problems due to a manufacturer design problem
The engine has been using oil since around 60,000 miles, due to what has been described to me as the lack of a shield to prevent excess oil from being sprayed on the inactive cylinders when the engine automatically drops from V8 down to run on fewer cylinders. The dealership service center has been great to work with, but Chevy has not wanted to repair the problem, instead only offering me an Owner Loyalty Certificate to purchase a new vehicle. Even with a special engine treatment and valve cover replacement, the engine is still using oil. I just want the problem repaired, since Chevy knows what is causing the problem! Please Chevy, stand behind your product.
Love the size of the vehicle, but hate having a problem that is not the result of excessive miles or abuse/wear.
The vehicle is consuming over 1 to 1.5 quarts of oil between 1,500 and 2,000 miles.
Design flaw causing the problem according to service technicians and other sources on the internet.
The repair solution known, but is very expensive. Is this the reason that Chevy will not correct the design error for me?
Would you buy another car from this manufacturer? Don't Know
Review Date: 13th May, 2013
21st Jul 2016, 01:32
I agree the car maker should stand behind its design faults, but I don't see 1qt every 2000 miles as that annoying. Sure, it isn't up to standards, but engineering mistakes do happen and sometimes fixing them - when a solution is even available - would cost the company too much.