2005 Chrysler Sebring Convertible from North America
Poor Design on defogger clip on rear window otherwise O.K
Clips on rear window defogger are consistently popping off. Was welded back twice. First time it was covered against the guarantee. Second time, I had to pay for the labour $70.00.
Last year, I was told that I would have to replace the whole window. After several weeks of back and forth with the dealer and Chrysler head office, they finally agreed to cover the cost of the window.
Now, again I am faced with the clip popping off. This time the dealer refuses to weld or replace the window. I was told to go to a window specialist, and of course replace the window at my cost (approx $700.00).
Chrysler has refused to take responsibility, even though this is obviously a defect (poor design). I had previously owned a Sebring Convertible before (1997 model) and had the same issue. When I purchased this one, I was told by the dealer the design had changed and would not have this problem anymore. I wish I had gotten that in writing.
It's a good looking car, and rides very well. I love having this convertible, but because now the last 2 Chrysler convertible vehicles that I have owned, have had the same problems, and they fail to take responsibility, I'm afraid that this will be my last Chrysler. Too bad!!
Would you buy another car from this manufacturer? No
Review Date: 30th December, 2010