2000 Chrysler Town and Country Reviews - Page 2 of 4

My 85 year-old mother's van has only 32,200 miles, but needs a new refrigeration compressor for a/c unit. This is a real discouragement to her as she just had to replace her a/c and heater in home ($7300) and lawn mower (1799). On her fixed income this is very difficult.

The van also had to have transmission line replaced while still under warranty.

Constant coolant leak lasting until 50k. Two different dealers replaced radiator caps more times then I can remember. No dripping on pavement when parked. Finally replaced the water pump and that fixed it.

Uses lots of oil... 1 Qt every 500. Seems normal, last van did same thing.

Now I can't keep the serpentine belt in place when it rains. Puddles knock it off. Didn't start happening until I had the original belt replaced at 65K. Dealer says this is a know problem, but there isn't a recall or an offical fix. They are trying a couple of things. Chrysler says it isn't a safety issue. I guess they have never had the belt come off while taking a back road corner at 40 mph when the belt comes off and you lose the power steering and breaks.

I must be snake bit.

The last van (90 G.Voyager) I had lost its transmission three times in 60K miles. I was assured that the problem was behind them. The first time I had a problem with that car was just after the warranty ran out (figures)... I had to talk to a number of people at Chrysler to get them to cover that problem. Now with the serpentine issue, Chrysler is once again hiding behind the phone. At least the dealer is a stand up organization. I wish they sold Toyota's..

The van is for sale.

Too bad, we really liked it, had proven very reliable up till this, but I can't have my family at risk when in the rain or snow. Chrysler has shown once again not be in touch with their customer base.

Trim pieces fall off randomly.

Engine smoking at 50,000.

Transmission replaced at 55,000 miles.

Wipers work - but all by themselves and at their own discretion.

Leather stitching is separating.

Lots of noises from looseness in body.

Clear coat peeling now - just started.

Radio may or may not play or give back our CD's.

Power windows do not work from the driver's door - other than the driver's window.

This is a beautiful vehicle, as are all Chrysler products. Chrysler has done much to improve the styling trends in automobiles in the last 10-15 years.

However, the overall quality and reliability problems with this van are astonishing. There has never been a time when everything worked at once - something is always going wrong.

My wife and I did a little survey. Every time we see a smoking vehicle, one of us will note the make and model. By now we have some results.

93% have been Chrysler vans (or variants)

2% have been other Chrysler products.

2% Have been Ford or GM.

1% Have been European.

2% Have been Japanese or Korean.

Come on! 93% of the smoking cars we have been Chrysler vans - and it is not limited to older vans. We have seen some new vans (1-5 years) doing the same thing. Do your own survey. There has to be something wrong here.

I think Chrysler products are just beautiful and we feel heart-broken that we must be afraid to buy another one. We have always had Ford Crown Vics. Though they may be boring, we have always been happy.