Car handles/goes well, but is very poor quality and dealer service is very poor
It has the worst paint finish I have come across on a car, it has orange peel paint all across the bottom of all the wings.
Gear box needed replacing after 3000 miles, this is not a one off case, I know of five other Puma owners who have had to have their gearbox replaced/overhauled within 10,000 miles.
The dealer service is totally rubbish, once they have given you the car they don't want to know. Also the customer compliants department at Ford known as CAC (Customer Assistance Centre), is totally unprofessional, they only specialise in fobbing you off. CAC is a very good acronym for it.
One little fact Ford does not want you to know about, is that last year they recalled more cars than they sold. So if you are thinking about getting a Ford, forget about any chance of quality.
Don't buy one if you value your money.
Would you buy another car from this manufacturer? No
Review Date: 25th July, 2000