2001 GMC Safari SLE 6 cylinder Vortec from North America
This was a $28,000 headache
Rear brakes squealing. They were found to be glazed at 3000 miles. They were cleaned.
Vibration at speeds in excess of 55 miles per hour. Rear drums were out of round and resurfaced at 11590 miles.
Safari AWD emblem faded twice on one side only. Replaced twice.
All four tires were not balanced from the factory. They were balanced.
Muffler heat shield rattled. It was replaced.
Catalytic converter baffles rattled. It was replaced
Driver's side trim fell off twice. It was replaced.
Excessive sidewall radial run-out on tires. Tires were replaced.
Differential growling after highway driving. Oil was changed in differential at the owner's expense 11240 miles. $128.88.
Weatherstripping not installed properly around doors and water was running inside the vehicle. They re-installed it.
Seat mounting bolts rusted because of the water leaks. They removed the plug so the water would not accumulate in the reservoir.
Seat belt receptacle broke. Belt wouldn't latch. They replaced the short seat belt.
Paint peeled off the bumper in huge spots. They would not take responsibility, although they acknowledged the paint separated from the bumper due to adherence problems.
Side and rear doors would not open consistently. Recoded and realigned cylinders.
Grease on carpet in back seat from the factory. They steam cleaned the carpet.
Most of the problems previously described were the direct result of factory defects. Some of the problems were fixed and others were not even after several visits. I also never received a loaner car while these repairs were being made, and the car was out of service for several days at a time. Most of these problems should have been caught during the quality assurance inspections.
Would you buy another car from this manufacturer? No
Review Date: 29th February, 2004
24th Jun 2004, 18:09
I agree with your summary. It sounds like you were the last stop in the factory before the van was released to the world. Using the customer to test the product...hmmm...sounds like a certain software mega-corporation.
16th Sep 2004, 17:40
I have had Safari 2WD drive vans as a company vehicle every 2 years since 1987 and have left the dealership never to return for any service other than normal wear items. I have purchased nearly every one of these from my company and have also passed them on to relatives. The oldest one I can still track is a 1990 with 278000 miles. It has started to rust in the last 2 years, but runs strong and quiet. One break in the chain was when the company tried a Windstar and a Caravan in 1994-1997 Those 2 had more service than all the Safaris combined and I just don't understand how Consumers Reports makes their conclusions.