2002 Holden Zafira Standard review from Australia and New Zealand

Dealer tried to charge for brake pad and disc replacement at 2 year service (approx 25,000km), however these had not been replaced. When this was identified, the dealer initially argued that it was standard for these to need replacing around this time. Then when it was clearly identified that the work was not done, the dealer apologized and said it was a 'billing error'. Result: loss of trust in dealer, and subsequent servicing done elsewhere, despite servicing cost included in purchase price.

Coils needed replacing at 60,000 kms - out of warranty, but half the cost met by Holden.

Timing chain broke at 79,000km, significantly damaging valves and requiring engine an rebuild or replacement. I'm still deciding what to do, with quotes ranging from $7,000 (engine replacement specialist using new Holden engine) to $10,000 by a Holden service centre.

Car is good to drive and comfortable, and meets our family needs, but its reliability is poor.

This car is likely to work out expensive in the short to medium term, because of engine failures.