6th Jul 2010, 14:29
So, really, after 500 km, what was wrong with the car? The jack? You got a lemon jack. So the whole car is bad? Just put a rating under dealer service.
6th Jul 2010, 20:14
For the comment on the 2007 Elantra; check the size of your jack compared to the one supplied in the 2010. Go to a dealer. I have a 2002 Elantra, and the base on the 2002 5" x 3" is larger than the 2010 3" x 3" crank. Threading is larger also. Check them out.
6th Jul 2010, 21:33
It would seem that the jack would be one of those vehicle components that you would definitely NOT want to turn out to be a lemon! (for obvious safety reasons). I would be checking in frequently to see if the 2010 Elantras have ongoing issued with this jack. If the jacks are of lesser quality in the new models, someone's going to get injured.
8th Jul 2010, 12:57
I can't seem to find any other complaints of this problem for this car. Before everyone jumps to it being a serious issue that needs a recall, I'd say that this problem could have been caused by the owner. Like another commenter on here stated, too much weight on one side of the jack CAN and WILL snap it. This could be caused by using the jack on an uneven surface.
Not to mention that these scissor jacks provided by the factory aren't meant to support any more weight than what the vehicle weighs, and only for a short period of time. If the vehicle was carrying a significant amount of weight (luggage, passengers) and it wasn't unloaded prior to jacking up the vehicle, it could cause the jack to snap.
8th Jul 2010, 23:44
So you people know, I was leaving work; no luggage, no extra weight, not my fault, just the weight of the car supplied to me by Hyundai. I jacked the front passengers side tire. Had the nuts loosened on the ground, removed three nuts; jack bent in half on a level concrete surface. No more comments from me, just beware. I will not use the new jack as it's much smaller than years previous.
21st Sep 2010, 16:34
To the original reviewer...
You do know that before you jack the car up, you are supposed to "break loose" the lug nuts don't you? You don't loosen them completely, but you are supposed to take the extra torque off before you jack the car up, so you don't move the car forward and "twist the car off the jack!!!". That and you set the emergency brake first too.
It's obvious you never owned a car from the 70's or 80's that used a bumper jack. Those truly were death traps. If you had, then you would not be complaining at all about this rather reliable means for lifting a vehicle. They work fine.
I am a Hyundai technician of five years and a Mercedes technician for 10, and I have never had to replace a jack for the problems you had unless there was some form of user error.
There are also set jack points located on the vehicle that must be used only. Read your owner's manual before you attempt to tackle something like this.
22nd Sep 2010, 19:35
To the above commentor:
The original reviewer CLEARLY STATED in his review that he loosened the lug nuts before jacking up the vehicle.
23rd Sep 2010, 09:19
To the above commentor.
Yes, but did he set the emergency brake? Now that he did not specify now, did he?
9th Oct 2010, 22:48
I wish I could use pictures. The jack snapped. I loosened the nuts, Hyundai replaced the jack, but this doesn't explain why the jack is smaller on the base. The car only moved when the jack snapped. Thanks to all the non-automotive Hyundai workers.
31st Aug 2011, 06:56
Wow, very scary situation; I'm sorry that happened to you, but glad that it wasn't much worse.
Something to consider when changing a tire is to put the tire you are about to install (or the one you've just taken off) under the side of the car (horizontally) beside the jack. If the jack breaks, the car will only fall as far as the tire.
I wonder if you should consider some kind of legal action, or bringing it to the attention of a car safety group like the APA, NHTSA, IIHS, etc.