2009 Hyundai Starex Gold turbo diesel from Philippines
Summary:
Car's acceptable, Hyundai Phil's warranty policy is totally unreasonable and not owner friendly
Faults:
Transmission control module went bad at approximately 45,000 km (just over 1 year of ownership).
General Comments:
Supposedly within warranty, Hyundai denied my claim due to missed oil changes. Reason for denial as follows:
"Non-compliance to Hyundai's PMS schedule. Damages incurred due irregular PMS or non-compliance to the recommended vehicle preventive maintenance schedule are not covered."
Problem is nobody at the dealership can tell me directly that missed oil changes directly caused the transmission control module failure, thereby their reason for denying my claim is without merit.
Would you buy another car from this manufacturer? No
Review Date: 28th December, 2010