8th May 2003, 12:53
I love my trooper, but I don't think I will buy any car made by Isuzu due to their lack of customer service, can-do attitude and lack of knowledge about their own car. Here is why I said what I said.
I have 1994 Isuzu Trooper with about 100,000 miles on it. I do maintenance regularly. My car won't start one morning while I was in Wilmington, DE, and towed it to the nearest Isuzu Dealer, New Castle Isuzu. It took exactly a month for the dealer technician to diagnose and found nothing. During that time, Dealer told me that they had called Isuzu Central Service Dept. and got help from them (One point, they were asking me to pay extra for that part of service). I also called Isuzu Company and asked for advice and help, but they can't do anything for me, but confirm that their service center is working with the dealer on my car. No backing from the company, as if my only option is to trade in or throw away the car. Finally, the dealer claimed that they can't figure out what wrong with the car and asked me to pay for $400 to part replacement (no labor fees, I do appreciate it).
I then had to tow it back to my home town, Richmond, VA, and cost me another $500. I towed it to my local mechanic and he worked on it for a week and cost me $200, but my car is running again since then. It has been 3 months, and the car is running normally.
So, is it me or the dealer and the Isuzu Company did not try hard enough to fix my car? Again, I love the ride of the car and I enjoy it very much, but my car was nearly headed to the junk yard, thanks to knowledge, or I should say lack of knowledge, of dealer and company. It may be same for the other car company, but I am done with Isuzu after this trooper.
9th May 2003, 15:48
My trooper idles at 3,000 RPM's. What's wrong we replaced the idle controller and fuel pump twice points ect...
16th Jun 2003, 02:13
I own a 1994 trooper LS that I purchased new. Starter problems: 1st went out at 60,000 miles, then to 95,000 miles, now at 127,000 I have to have it replaced again.
The transmission went out at 95,000 but I was stuck with the replacement (past warranty).
The power steering hose burst at around 75,000 and I replaced it.
31st Mar 2004, 07:54
I have had my Isuzu Trooper 1994 since new. I love this car. Regularly vacation in the Outer Banks of North Carolina and it is one of the best vehicles in the deep sand.
I now have 153,000 miles on her.
Timing belt (2x)
Solenoid in Transmission at 151,000 $600.00
Alternator (2x) at around 120,000
Valve Cover Gaskett at around 115,000
Tires once on 9/11.
29th Oct 2005, 12:05
We own an isuzu trooper, my husband loves it, but he can't get it back in time after changing the heads on it. Is there anyone out there who can help with this problem? If so please email me at firstname.lastname@example.org thanks.
9th Jan 2010, 20:13
I'm glad your Trooper is holding up well. I have 185,000 on mine. If I can run mine to 250,000 like that, then that would be the best $1800 I ever spent on a vehicle. I'm a member on a web forum called PlanetIsuzoo.com... They have given me a wealth of info on how to keep the Troopy running like a new car.. In the spring I'm planning on replacing the t-belt and new brakes..
BTW.. We got a lot of snow a couple of weeks ago. The Trooper smashed through snow drifts like a tank..
7th Aug 2010, 21:50
I stumbled into this site while doing background research on a 1994 Isuzu Trooper I'm looking at. The forum has been invaluable. I am no longer afraid to buy one with 209,000 miles. Sounds like I'll get some good use out of her. I'm pretty sure I'm buying!
Carol in San Antonio.