2002 Kia Sedona LX from North America - Comments

My windshield cracked and I now need to replace the windshield again.

I had the van approximately 4 months when I first noticed a crack in the windshield. It appeared to be a stress crack as it started in the black border of the window. When I took it to the dealer to complain, I was told that there was a very tiny rock chip and that was why it cracked. Therefore I replaced the window myself. However, 6 months later the problem occurred again. I have been told that rock chips are not covered under warranty, but I wonder why a rock chip runs across the window instantaneously so that you cannot get it fixed without replacing the windshield. To make things worse, the only windshield available is from KIA (no after market parts here) so it costs almost $700.00 to replace. I think that they need to look at the quality of the glass they are using to manufacture the windshield.

I have also had serious problems with the windshield on my Sedona. I have had the van for 2 years now, and the windshield has been the only problem so far. It has cracked 3 times and has been chipped twice. We have 2 other vehicles which are driven more frequently than the Kia, and we have not had this problem. I agree that Kia really needs to look at the glass they're using. The Kia glass must be much weaker than normal. I have never had to have a windshield repaired as many times as I have done for the Kia.

Everything else about the van is fine.

We love our 2002 Sedona. However the windshield is a common problem. Look around and you will see most Sedona's with cracked windshields. I am now getting ready to go on my 4th windshield. The only other problem we have had is with the van is the brakes. They shake pretty bad and only last a short time without shaking after a break job. I would still buy another one due to the comfort and power of the vehicle.

We have owned 02 Sedona since September 01. We are experiencing the same problems posted on this web site. There has been much more frequency of the vehicle not starting. I’m beginning to suspect the alternator rather than the battery. We have the cracked windshield also. Its unfortunate. It is not driven every day, as I had hoped to keep it in excellent condition by driving my truck every day and only driving the van on trips, Sundays, etc. That isn’t working…I still have the same problems everyone else is experiencing.

Unfortunately I am a member of the Sedona Lemon Club. I bought a 2002 brand new and 1 week after driving it off the lot I had a cracked windshield. I was told that that particular shipment of windshields was defective so they replaced it at no charge after a 6 week wait. Lo and behold..1 week after it was installed the new one cracked again. Guess that was from the same shipment. I'm on my third cracked windshield and I'm following every Sedona driver I see that has a cracked windshield to let them know that they're not alone. Other problems.. Replaced driving lights too many times in 3 yrs to mention (and they're $23+ Cdn a shot) ; full front brake job done after 1 yr; battery replaced after 1 yr; just replaced alternator and belt; rust on tail gate and poorly painted bumper guards (seems like the gold paint falls off if you look at it too long. In my travels I've found these problems and some more with other Sedonas, like the silver film on the inside door handles peeling off and passenger side visor mirrors that just seem to break. The dealership had the nerve to call me to buy a new vehicle from them since they seem to have a "shortage of Sedona's for resale". I would never ever buy another vehicle from Kia or Hyundai as long as I live.

I love the way the dealership claimed to have a shortage of used vehicles for resale rather than an excess of unsold vehicles sitting on their lot!

Cute, eh?

Wonder what they would offer you to buy the car from you as a straight purchase without you buying a new one.