24th Nov 2009, 11:17
Been having a problem with sticking steering wheel on my 2008 Kia Sportage. It's under warranty, but my experience have been quite negative with the service department. The problem is so sporadic that it cannot be detected for a few days, and it is not likely it will happen when I take it to the dealers.
In the past year I had a problem with the car not starting. Took it to the dealers and forced them to keep it for a few days to keep checking. They said they couldn't find a problem. Luckily one day as I was in the parking lot of Kia, I went to start my car and it wouldn't work. They said at the time "It's probably a problem with the immobilizer" without any further investigation. Then they booked it for that fix. Why couldn't they check that in the first place??? They even suggested it was something I was doing wrong!
So with this current problem I don't have confidence that the company will help me. Please tell me what are my options? By the way it caused me an accident last night when I tried to pull out to the left in a parking spot, and for a split second the wheel was paralyzed, and so it went straight for a foot and hit a concrete post.
16th Dec 2009, 11:57
You should not be experiencing the issues you cite with a 2008. You are in the year 2001 area of this forum. Even when the total power steering hydraulic system malfunctions, you should still be able to steer the vehicle, it just requires you to turn the steering wheel with much harder force unless your steering wheel lock is somehow malfunctioning. I would take the vehicle back to a different authorized KIA dealer and have them check the steering rack, steering fluid level, idler arm, and all mechanical steering components along with the power steering pump itself.