2024 Mercedes-Benz Sprinter 2500 AWD Crew Van 2.0 turbo diesel from North America
Summary:
Comfortable and luxurious van. Incredibly economical!
Faults:
No problems to date, just an oil change after 30.000 miles (the manual says it's advisable to do it at 20.000, but it was kept for a while longer).
Electrical problems such as starting issues or power loss may have been caused by dirty pins on the computer (especially pin 8). Nothing serious, but it's the only problem I can report in these two years.
General Comments:
It's one of the most expensive vans on the market, but it's worth the price. The number of features it has, its smooth ride, its soft suspension, and its comfortable handling are almost unmatched in a vehicle like this. I can say with complete certainty that it's practically like driving a regular car.
This Sprinter is fitted with a couple of factory options, including the 'Cargo Pack' which comprises a two-passenger bench seat, solid cabin bulkhead with fixed window and side-entrance assist handle, wooden cargo bay load floor and floor-to-roof wall-trim using 5.0mm-thick wood panelling.
The van comes standard with 16-inch steel wheels and 235/65 R16C tyres plus a full-size spare, keyless start, steering wheel paddles for manual shifting, multi-function leather steering wheel, three USB-C ports and two 12-volt sockets, side marker lights and heated exterior mirrors.
There’s also daytime running lights, a parking package with reversing camera and front/rear parking sensors, traffic sign assist, tyre pressure monitoring and lots more.
There’s also plenty of cabin storage starting with two tiers of bins in each door, with the highest being spacious enough to hold large bottles.
Also includes a deep shelf on the passenger side lower dash, a large lidded compartment in the central dash-pad and overhead shelves with lockable storage on the passenger side. Plus, the dash offers a total of eight cup/small-bottle holders.
The base cushion of the two-passenger bench seat is also hinged at the front, which allows it to tilt forward and provide access to a large hidden storage area beneath.
A crew of three can travel in relative comfort (for a commercial van that is) thanks to a central seating position that provides a sturdy hoop-handle for support, sufficient knee clearance from the dash even for tall people, and a reasonably flat and spacious floor area.
The 2.0 turbodiesel engine is much more powerful than the one in the previous Sprinter, produces 125kW of power at 3800rpm with peak torque of 400Nm served between 1700-2400rpm.
Fuel consumption is one of the main highlights (besides comfort), at around 9 liters per 60 miles, which I consider quite low for a large cargo van. This efficiency is especially noticeable on long journeys.
As I said before, driving is excellent. Large handles on the doors and overhead shelves assist climbing aboard and there’s enough adjustment in the well-bolstered seat and leather-rimmed steering wheel to find a comfortable position.
Driver views from all angles are excellent thanks to well-designed mirrors along with cameras supported by active aids like blind-spot monitoring etc.
The cabin, with its high roof relative to seat height, has a spacious and airy feel and all controls are reasonably intuitive and easy to reach.
Is also impressively quiet at speeds up to 60 mph. Tyre and wind noise (the latter mainly around the large door mirrors) naturally increase at highway speeds, but remain far from intrusive. And with the engine requiring less than 2000rpm to maintain 70 mph, it’s well-suited to highway work.
Would you buy another car from this manufacturer? Yes
Review Date: 11th December, 2025
19th Oct 2023, 09:57
Nicely detailed review. We had a couple of these vans in our work years ago. Very reliable vans. Also had a VW Crafter, OK van but not quite as good as the Sprinter.