2005 Mercedes-Benz Vito 111 diesel from UK and Ireland
Pity the backup is so poor
Within 12 months the engine oil seal went. Went in for repair, came out still leaking. 2nd attempt sorted it, but left oil and grease all over the interior.
Rust appeared on driver's and rear door. Driver's door repaired under warranty. Rear door I was told was not covered?
6 months later, driver's door rusted out along the bottom edge. Main dealer said not covered under warranty. After a lot of independent inspections, it was found the bad original repair was to blame, but this was not under warranty, as the service book was not correctly filled out. All servicing up to this period had been carried out by a Mercedes Benz main dealer, but they had not filled the service book details in correctly, so they would not warranty work. Also they managed to lose computer records of initial rust problems and photos, so their warranty did not have to sort.
Been a good work horse, but all the promises made at the sale point on warranty cover, servicing and loan vehicles etc, were not worth the paper they were written on.
Would you buy another car from this manufacturer? No
Review Date: 20th November, 2010