2013 Nissan Altima S 2.5 liter gasoline from North America
This is a good car except for the critical key problem, so I would not recommend it without a fix
This car has been quite reliable with one important exception. The engine computer has on more than one occasion failed to recognize the electronic key and would not allow the engine to start. After leaving the vehicle for a period of time and returning, the computer did again recognize the key and the car started. This problem was reported directly to Nissan and contact with the customer service group was made. However, beyond taking the information and saying that the problem would be investigated, nothing of substance was forthcoming from Nissan. The Nissan representative has failed to make contact at a time and day where availability is best, even though on several occasions that information was provided to the representative.
The car was taken in to a Nissan Authorized Dealer and was inspected to attempt to determine the problem with no success. The dealer indicated the battery in the key was still good and no problem could be found with the computer. However, in an attempt to solve the problem on my own initiative, a new battery and a second key were obtained at a cost of over $250. The original key, after the trip to the dealer, again triggered a "key not recognized" message on the dashboard screen. A problem exists in that if a second key is kept in the car, the doors will remain unlocked. This makes it difficult to have a spare key in the vehicle. At that point, the original key was set aside and the second key put into use. This was only a few days ago, so the outcome of this change is still pending.
Overall the car performs very well, but only if it will start. Nissan has not been helpful in this case in resolving this problem. In my opinion, after sales service, based upon this situation is lacking, and it does not support a repeat purchase of a Nissan product.
This Altima is generally a good vehicle. It delivers in excess of 35 MPG fuel economy in the situation it is being used. The 2.5 liter engine delivers plenty of power when required. It is not as comfortable as some higher tier vehicles, but the use of seat cushions has upgraded the comfort and provides added protection for wear to the seats.
Would you buy another car from this manufacturer? Don't Know
Review Date: 24th November, 2014