1998 Plymouth Grand Voyager SE from North America

Summary:

This could get real expensive unless I avoid all trees, not a realistic solution!

Faults:

This van floods in the front passenger compartment from two causes, one is a poorly designed vent under the wipers which allows too much debris to enter the drainage hoses, and the other is the air conditioner evaporator box. Both these problems cause a severe leak by the front passenger's feet, causing the carpets to always be saturated and the van to smell.

General Comments:

These are recognized defects with Chrysler and even though it is out of the 3 yr warranty, I believe they should honor a "goodwill" repair request because it is a design flaw. I was told to not park under any trees if I didn't want the car to leak inside, to keep debris out of the vent. How about building it so it has a debris deflector or screen? $700 each time this happens, and new carpeting also!

Would you buy another car from this manufacturer? No

Review Date: 27th December, 2002

1998 Plymouth Grand Voyager SE from North America

Summary:

The van is a revolving debt, and my tolerance is getting low

Faults:

My transmission went out at 30,190 miles. I bought a rebuilt transmission with another 30,000 mile warranty, for $1896.00. Ouch! I had only been driving the van for 3 months! My dealer, nor the manufacturer would help with this problem in anyway.

Shortly after the transmission went out, I began to have a lot of "service engine soon" warnings. When I took it in for service, the problem could not be established. I was told it could be a sensor, but not to worry, it was most likely just a glitch.

At 68,000 miles exactly, my vans air conditioner compressor and blower had to be replaced to a tune of $860.00! I was very fortunate that I had not let the problem continue. I was told by my garage, that the compressor could have dropped out and provided me with many other repairs and much, much more cost!

General Comments:

This is the most comfortable vehicle I have ever owned.

It has plenty of room for my kids and my "stuff".

I am very pleased with the handling of the vehicle on the road. I am for the first time able to drive without fear in the snow.

My only complaints are that a van so well liked, which has "fit" so many consumers needs satisfactorily, should be made so shabbily, as to make the purchaser sorry they ever spent their money on such a worthless investment. I understand that a warranty is a warranty, but the manufacturer and the dealer should give a warranty a "grace period", due to the fact that so many of these models are constantly going "bad" just after the warranty expires.

Would you buy another car from this manufacturer? No

Review Date: 22nd October, 2002