2003 smart fortwo - city coupe Reviews - Page 2 of 2

2003 smart fortwo - city coupe Passion 700 turbo petrol from UK and Ireland

Model year2003
Year of manufacture2003
First year of ownership2004
Most recent year of ownership2005
Engine and transmission 700 turbo petrol Automatic
Performance marks 10 / 10
Reliability marks 10 / 10
Comfort marks 10 / 10
Dealer Service marks 5 / 10
Running Costs (higher is cheaper) 10 / 10
Overall marks (average of all marks)
9.0 / 10
Distance when acquired4000 miles
Most recent distance21000 miles
Previous carMazda Eunos

Summary:

Excellent

Faults:

Headlight main beam bulb.

Rear wiper blade.

That's it - nothing else has needed any attention.

General Comments:

I have owner this car for about a year now and travelled about 15,000 miles.

It has proved fantastically reliable, very economical (averaging 56.4 miles per gallon), it cost pennies to run and I regularly do a 500 miles round trip.

People that make fun of these cars should go and drive one - it feels like a big car to drive - and the safety has been proved over and over...

Would you buy another car from this manufacturer? Yes

Review Date: 5th December, 2005

2003 smart fortwo - city coupe Pure from UK and Ireland

Model year2003
Year of manufacture2003
First year of ownership2004
Most recent year of ownership2005
Engine and transmission Semi-Automatic
Performance marks 6 / 10
Reliability marks 9 / 10
Comfort marks 8 / 10
Dealer Service marks 1 / 10
Running Costs (higher is cheaper) 7 / 10
Overall marks (average of all marks)
6.2 / 10
Distance when acquired90 miles
Most recent distance11500 miles

Faults:

Unusually noisy engine at 6000 miles, dealer replaced the drive chain under warranty. On the day I was taking it to be repaired I started the car to find several warning lights on and failed hill start assist: I had to be towed to the dealer.

This was due to a faulty brake switch, replaced under warranty.

Drivers side window rattle, repaired under warranty.

Cracked drive shaft boot. (manufacturers fault) Replaced under warranty

General Comments:

This car is different and gets a lot of attention.

The suspension is too hard and feels like I'm driving over mountains whilst on a bumpy road.

The seats are quite comfortable and there is plenty of room.

I have had service fron two different smart dealers and I have found the service to be terrible. This really lets the car down.

I would never buy a car from this manufacturer again simply because of the appauling customer service.

The second year service cost £263, this was just for the basic service. I was given information about what had been checked on the car, this included details of parts replaced that aren't even fitted to the car in the first place, i.e the soft top had been checked (this model doesn't have a soft top)

This car gets a lot of attention, I have left it outside of a bank to go to the cash machine, turned around and there was several people standing around looking at it. The attention can be a good thing but it can be bad, i have found chewing gum stuck on it a couple of times.

Would you buy another car from this manufacturer? No

Review Date: 16th July, 2005

2003 smart fortwo - city coupe Passion Cabrio 0.7 petrol turbo from UK and Ireland

Year of manufacture2003
First year of ownership2003
Most recent year of ownership2003
Engine and transmission 0.7 petrol turbo Semi-Automatic
Performance marks 7 / 10
Reliability marks 1 / 10
Comfort marks 7 / 10
Dealer Service marks 6 / 10
Running Costs (higher is cheaper) 9 / 10
Overall marks (average of all marks)
6.0 / 10
Distance when acquired0 miles
Most recent distance6500 miles
Previous carMCC Smart Pure

Summary:

Great idea - reliability absolutely shocking

Faults:

Engine failure at 6500 miles with loss of compression in cylinder 2.

Clutch slippage at 6000 miles.

Several little niggles with fit and finish - the drivers window goes up too high and distorts the door seal causing a leak, speakers not tightened properly in the mounts so rattle with speech, rear plastic window very difficult to keep clean and scratches very very easily.

General Comments:

My second smart and it has been as unreliable as the first. Disappointed as the cars are genuinely innovative and fun to drive.

I won't be buying another.

Would you buy another car from this manufacturer? No

Review Date: 25th November, 2003

30th Nov 2003, 15:16

I'm quite surprised as my ex-wife and I have had 3 smarts and have totalized over 130.000 km in almost 4 years without any major trouble. I can't say it was bad luck if this is your second smart, it must be VERY bad luck, then...

Pure Cdi: 50.000 km to date (bought new)

Pulse 55 hp: bought with 800 km, sold at 45.000 and replaced by

Pulse 62 hp convertible: bought with 21.000 km, 56.000 km to date.

25th May 2006, 05:32

I see that all your smarts did approx. 50,000 km. There is a widespread conception in car mechanics circles here in Greece that the smart's engine is only good for 50,000 km, then needs to be reconditioned, which I find hard to believe. What is your experience on this? Did you experience any loss of power at this mileage?

13th Apr 2008, 08:06

I do think that the 50000Km's is a misconception.

I am aware of 2 2002 models, one with 160000 and another with 97000Km's on the clock with the original engines still in.

13th Jun 2008, 03:38

I'm sorry to say that similar happened to my parent's Smart Passion, although they managed to achieve 16,000 miles over 3 years before the engine gave up the ghost. Apparently it was because they were late with their service, although it is a known fault amongst Mercedes mechanics; just be sure to adhere to the 12 months or 8,000 mls, whichever is the soonest, and hope it goes before the warranty runs out.

24th Aug 2010, 18:22

Avoid Smarts!

The three cylinder gas doesn't have stellar fuel economy and the CDI is one of the hardest starting diesels ever.

Average review marks: 6.9 / 10, based on 7 reviews