My 1 week old Jetta had to be returned to the dealer today to determine why the EPC warning light came on, the car cut off and then a message came up saying 'engine fault, Garage'.
Of course everyone at the dealership looks baffled by this, but in my looking at VW repair sites, it seems this is a known problem.
I will update this when I hear from the dealer.
Got the car back today and all seems fine again. The dealer said it was a fault with the communication between the accelerator and the engine that caused the problem.Still, it does not bode well I feel for a one week old car to have a problem like this.
Original poster.
Would you believe that one day after I got the Jetta back from the dealer, it had to be returned for the same problem? This time it was even worse, and the ASR anti skid system came on and could not be deactivated. I could not drive the car when this happened, so I had to switch off the car to drive a few hundred feet at 25mph before it would reactivate forcing me to keep pulling over and shutting off the car. Eventually I made it to the dealer who admitted they did not know what could be the problem. They even asked me if I was driving the car with one foot on the brake and one on the accelerator. I am very disappointed in this car, but even more with myself for picking it. I should have known better.
Original poster.
Got the car back from the dealer, they said the problem was with the throttle not working properly, and that was responsible for the car not idling properly, leading to the problems experienced. I guess I will take their word for it, but now I find the car is not as responsive off the mark as it was before. I think I hate my new Jetta.
On another note, when I got the car back there was grease all over my upholstered armrest.
Original poster.
Car is in the shop AGAIN, 2 days after its 1000km service. The car was stalling at traffic lights, in traffic, while driving... you get the idea.
I took it in and they have had it for the past 2 days. The service dept called and said the car had an electrical problem and the fault codes were not clearing. Whatever.
At this point it is clear that either the car is unfixable or the dealer cannot fix it, same thing as far as I am concerned.
I am going to demand a new car to replace this one. I only hope it is not also a total piece of crap.
Original poster.
Got the car back after a few days, they said they reprogrammed the cars computer. Following day, EPC warning light was back on and the car lost most of its power, making the drive back to the dealership very perilous. I have left it with them and said I never want to see it again. I want a new car, this one is a LEMON.
Got the car back again after almost a month in the shop. VW Germany said the problem was with a transmission harness which was replaced. I tried to get a new car, but the dealer said he was obligated to VW to try to fix it. If it happens again then they will give me a new car. So far it is working well, I just have to keep my fingers crossed that it does not happen again with my wife and son in the car in a bad area.
Make them take the thing back and run away from Volkswagen as fast as you can.
I've owned 10 Volkswagens, but with the problems they've been having in recent years, I seriously doubt that I'll ever own another.
What a shame - My first car was a 1967 Volkswagen 111 Sedan (Std. Beetle).