2002 Volkswagen Passat S from UK and Ireland - Comments

2nd Mar 2006, 02:45

"It has proved comfortable, but costly and I am looking to change to something more reliable."

What things have gone wrong with the car?

I had to replace the battery at 20,000 miles as I had inadvertently left the heated wing mirrors on. There is no warning sound to remind you to switch them from the 'heat' position.

I had an ignition coil failure at 27,000 miles, resulting in misfiring and a flashing yellow light warning me that driving the car further could damage the catalytic converter. The misfiring was so bad that I could hardly drive the car anyway.

General comments?

Generally it is a comfortable car which I enjoy driving.

Long journeys are far easier in this car than in previous, smaller cars.

The cabin is a nice place to be, roomy, with an excellent climate control system. I have got used to the gloomy colour scheme, which is outweighed by the overall feel of quality.

The sound system isn't bad and I feel safe in the car.

The handling isn't very good, but its OK as long as you are careful.

The car is expensive to own, in a very high insurance group considering its cost when new, and with poor mpg and expensive parts. I had 2 wing mirror brackets replaced due to vandalism, costing me £140. This wasn't covered by my insurance as they insisted on a £200 excess for the Passat.

The failed ignition coil was cheap to replace as I'm in the AA, but I am now worried that more coils will fail. I have read that ignition coil failure is a problem on this engine. I asked the dealer about this when buying, but he assured me that the model had been updated, and the problem eliminated. However, this clearly is not the case.


3rd Mar 2006, 03:07

I have the same car.

Buy the coil packs from a VW dealer. Change ALL of them yourself and send the receipt to VW Customer Services in Milton Keynes, saying that you know it is a known problem. They will refund the money. That's what I did after my first coil pack went. They didn't quibble about it.

Even if they don't refund you, for about £100 at least you get piece of mind.

Ps - also change the MAF sensor - about £70 from VW for an exchange unit - your MAF sensor will also go soon at that mileage.

Good luck - it's a great car - you'll realise it when its time to change and nothing else feels 'quite right' anymore.

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