2000 Oldsmobile Alero GL3 review from North America

At about 15000 miles, the car suddenly went dead while driving. The fuel gage showed 1/4 full and Oldsmobile Roadside towed it to the dealer. The next day, I was told the car "was just out of gas" and the dealer charged me $200 for "diagnostic charges". He told me he spent two hours taking everything apart before he figured it was out of gas. When asked why the fuel gage didn't show it, he said he never checked the gage, just tried putting gas in when nothing else worked. He told me Roadside assistance would reimburse the $200 "it was their responsibility". Well, Roadside claimed it was Oldsmobile's fault, Oldsmobile initially said the dealer should pay back the money, it went on for six months and Oldsmobile finally gave me nothing. The fuel gage has been ok since, but I fil up as soon as it reaches a low reading.

At 16000 miles, the turn signals and hazard lights would intermittently go dead. They would start working and stop working - at random. The dealer said the entire electronic unit needed to be replaced. This was covered under warranty. Now, at 40,000miles, the same problem again - but no more warranty. I am afraid to take it to the dealer because it's $100 per hour regardless of whether they figure out the problem. When I called GM, they refused to even discuss the problem unless I took the car to one of their dealers to "diagnose" the problem.

Oldsmobile Customer service is very poor.

Oldsmobile allows some dealerships to charge $100 just to look at the car. for a problem.