1997 Renault Scenic RT review from UK and Ireland
"Good concept, poor build and poor after sales service"
What things have gone wrong with the car?
Firstly front electric sunroof failed just 2 months outside warranty period after the cable connecting the motor to the mechanism sheared. Cost of replacement £1000! Cost as an optional extra at time of purchase £250.
Secondly during its 20000 mile service it was reported I needed new front discs. This surprised me greatly as the car was serviced every 6 months and no comment was made before. Also the car was not driven hard. I contested their view and took the car elsewhere where the disc's were passed as being OK, but a more serious fault of a failing steering rack was diagnosed. Took the car back to the dealer who inspected the steering rack and said it was fine, but again said the disc's needed replacing. I opted to have the disc's skimmed as recommended by other garage. 3000 miles later at its next service the dealer low and behold told me I had a failed steering rack (as diagnosed by other garage, but ignored by dealer) only 3000 miles earlier. Cost to replace approximately £850. Interestingly made no comment to me about requiring new front disc's - this was strange as they had only been skimmed!
When I spoke to Renault UK they stood by there dealer and would not accept any blame for the 2 faults. I eventually sold the car before its 1st MOT was due. Would I buy another NO.
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| Would you buy another car from this manufacturer? | Don't Know |
| First year of ownership | 1997 |
| Most recent year of ownership | 1999 |
| Engine and transmission | 1.9 turbo diesel Manual |
| Performance marks | 6/10 |
| Reliability marks | 3/10 |
| Comfort marks | 6/10 |
| Dealer Service marks | 3/10 |
| Running Costs (higher is cheaper) | 6/10 |
| Distance when acquired | 0 miles |
| Most recent distance | 38000 miles |
| Previous car | Rover - Austin Metro |
| Date of Entry | 22nd January, 2004 |


