2002 Ford Explorer Reviews from North America

2002 Ford Explorer Eddie Bauer 4.6L

Model year2002
Year of manufacture2002
First year of ownership2002
Most recent year of ownership2013
Engine and transmission 4.6L Automatic
Performance marks 7 / 10
Reliability marks 3 / 10
Comfort marks 8 / 10
Dealer Service marks 0 / 10
Running Costs (higher is cheaper) 2 / 10
Overall marks (average of all marks)
4.0 / 10
Distance when acquired11 miles
Most recent distance105000 miles
Previous carChevrolet Malibu

Summary:

Ford shot themselves in the foot with this vehicle. It will be hard to win customers back!

Faults:

Front hubs had to be replaced at 44,000 miles.

Rear wheel bearings replaced at 55,000 miles.

A/C leak around 50,000 miles.

After I had my spark plugs changed at a dealership at 50,000 miles, they started popping out. Five of the eight spark plugs have been helicoiled. Dealership, nor Ford, took any responsibility.

Rear passenger window regulator went at 80,000 miles; still debating on whether I should invest any money and replace it.

Door ajar switch replaced, but it appears that there is an electrical problem, because the door ajar won't go off, even with the sensor replaced.

Air bags quit working around 50,000 miles.

I'm sure I haven't listed everything.

General Comments:

In general, minus the early component failures, the vehicle is decent riding.

The engine seemed to produce more torque and HP than rated by Ford.

The vehicle handled very well in snowy weather.

In 4x4 Low, vehicle had adequate power to pull a 1000lbs cloths line post out of the ground like nothing with a tow strap, and it pulled a Crown Vic out of a ditch.

I will jinx myself, but I have not had any trouble with the transmission or T-case.

For a vehicle that had a $38k sticker price, I didn't pay that much; I guess I would have expected higher quality.

I own a 2000 S-10 and it has 168,000 miles on it. The only thing I have replaced on it was the fuel pump. Pump died at 150,000.

Ford has lost a customer forever, because they knew this model year had a lot of component quality issues and they did nothing to help the customer. So far I am seeing between $6,000 and $10,000 in repairs on vehicles that had less than 60,000 miles on them.

I almost forgot, U-Haul will not rent a trailer if a Ford Explorer is towing it. They would rent to a Mercury Mountaineer, which was a mechanical carbon copy of the Explorer. However, because the Explorer had a reputation for being unstable, they would not risk it. Unfortunately I think the drivers had a lot more to do with the Explorer's stability, than the vehicle. You can't take a hairpin turn at 60 in a high profile vehicle.

So it is either foreign or GM for me :^).

Would you buy another car from this manufacturer? No

Review Date: 15th July, 2013

2002 Ford Explorer Eddie Bauer

Year of manufacture2002
Most recent year of ownership2010
Engine and transmission Automatic
Performance marks 7 / 10
Reliability marks 2 / 10
Comfort marks 8 / 10
Dealer Service marks 3 / 10
Running Costs (higher is cheaper) 5 / 10
Overall marks (average of all marks)
5.0 / 10
Distance when acquired199000 kilometres
Most recent distance234000 kilometres
Previous carNissan Altima

Summary:

Pretty face, but BAD CHARACTER

Faults:

The transmission keeps slipping... If I'm on a hill & release the brake to step on the gas pedal, the vehicle rolls back until I really push the gas pedal to the floor, & it jerks up the hill like it doesn't want to go. Went to the Ford dealership, & OBVIOUSLY they had no recalls on this vehicle.

I loved the size of the Explorer & the comfort, even the gas mileage was OK for me because I don't drive much.

General Comments:

The vehicle is alright apart from the transmission.

I would not recommend any human being to purchase the 2002 Ford Explorer. It's not a matter of IF IT'S GOING TO HAPPEN TO YOU... BUT A MATTER OF WHEN.

Would you buy another car from this manufacturer? Don't Know

Review Date: 29th January, 2012

2002 Ford Explorer Eddie Bauer V6

Model year2002
Year of manufacture2002
First year of ownership2010
Most recent year of ownership2010
Engine and transmission V6 Automatic
Performance marks 5 / 10
Reliability marks 1 / 10
Comfort marks 7 / 10
Dealer Service marks 5 / 10
Running Costs (higher is cheaper) 6 / 10
Overall marks (average of all marks)
4.8 / 10
Distance when acquired215000 kilometres
Most recent distance220000 kilometres
Previous carNissan Altima

Summary:

The car has potential if Ford took their time to build it properly

Faults:

The O/D lights keeps on flashing every time I accelerate after I stop at a traffic light. The vehicle jerks when taking off as well.

General Comments:

The vehicle has potential. Ford needs to recall this year for tranny problems.

Would you buy another car from this manufacturer? No

Review Date: 14th September, 2010

2002 Ford Explorer XLT 4.0L

Model year2002
Year of manufacture2001
First year of ownership2006
Most recent year of ownership2010
Engine and transmission 4.0L Automatic
Performance marks 4 / 10
Reliability marks 10 / 10
Comfort marks 10 / 10
Dealer Service marks 10 / 10
Running Costs (higher is cheaper) 5 / 10
Overall marks (average of all marks)
7.8 / 10
Distance when acquired62549 miles
Most recent distance92589 miles

Summary:

Goes through snow like a hot knife through butter!

Faults:

The sealed transmission failed. I was told it was because the O/D switch should have been turned OFF while driving it in town (turning it ON should have been the option).

The gear box is 'making noise' - not sure what's wrong with that.

The automatic 4WD comes on randomly, even at stops or when I first start it up for the day.

General Comments:

I love the roominess and dependability of this truck, and bought it because my last one, which I still own, has 219,000 miles on it (it's a '92) and is more dependable than anything I've owned.

The A/C is cold as ice on the hottest day, and I have to roll a window down to cool off in the winter time, as the heat will melt you.

I'm disappointed that over the years, Ford has not improved the quality of the transmissions it puts in these expensive SUVs.

The rear window posts fade when exposed to the sun.

Would you buy another car from this manufacturer? No

Review Date: 9th August, 2010

Average review marks: 6.3 / 10, based on 32 reviews