2002 Hyundai Elantra GT 2.0
Great vehicle, questionable service
I got this car in excellent condition. Everything worked except the windshield fluid pump.
Great, but one serious problem. The car would stall in any condition. High speed in full throttle, coasting with no load, air on, air off etc. It didn't matter, it would stall when it stalled. Very dangerous to say the least. Without going into a lot of detail, I had to take it to a Hyundai dealer for logistical reasons. I am sorry to say that I was disrespected from the get go. I think maybe they thought it was crazy to sink money into this old car.
A long story short, I got soaked for a new fuel pump (600.00), and a new alternator (700.00), but it continued to stall. The dealer acted like he did me a favor by not charging me for my third callback. It was a 16.00 fuel pump relay. No apology. I know intermittent problems are difficult to find, but this was ridiculous.
Would you buy another car from this manufacturer? Yes
Review Date: 4th November, 2017
5th Nov 2017, 10:31
That's terrible - writing in from outside America, here the dealers should be happy when owners of old cars come back to them for anything past the warranty period. From what you describe, I have a sneaking suspicion that the fault is electrical, since things are so intermittent. I would seek the help of an independent good mechanic or auto electrician. Thing is, dealer mechanics often deal with cars only while they are within the warranty period, so faults that commonly occur long after this, usually presented to non-dealer independents, are not familiar at all to them. The independents are the ones who end up having to deal with these, and would likely be the ones observing the frequency and types of problems from some makes of cars, or also common within groups of cars of a certain age or using similar componentry.
Good luck, and please keep us informed.
6th Nov 2017, 14:06
The dealer told you a new alternator would be $700?
And you agreed to this?
That's a big part of your problem right there.