2002 Volkswagen Jetta GLS
Please reconsider before purchasing a Volkswagen- it was a GIGANTIC mistake on my part!!!
The following was replaced/fixed under warranty:
-Brake light switch
-Windows (dropped from track)
The following was replaced/fixed 5,000 miles out of warranty:
-Brake light switch (yes, again!)
-Cooling Fans (all 4 at a whopping $200/fan)
-Radio (the whole thing!)
Please throughly check reliability ratings before purchasing a car; consumer reports rates Volkswagens as being unacceptable (black).
Since day one, I have had nothing, but problems with my Volkswagen.
Poor customer service.
Poor engineering (location of cup holders above stereo, for example).
50,000 mile warranty is tempting, but it's annoying when your car is more often at the dealership than in your driveway.
Please reconsider before purchasing a Volkswagen- I would hate for anyone to be in the position that I am currently in.
Don't bother calling Volkswagen Corporate offices for assistance; they won't help you.
My car, being a 2002, is still relatively new, however, in the last month I have paid over $1,300 in repairs for my car. Not to mention my car goes back into the shop next week for further repairs. Needless to say, I will be purchasing a new car over the summer- a Toyota or a Honda- not a Volkswagen.
Would you buy another car from this manufacturer? No
Review Date: 6th July, 2006
14th Jul 2006, 20:21
My 2001 Jetta VR6 has been a nightmare since 5,000 miles when the catalytic converter died. Since then, it has been replaced four more times! VW considers this "normal" for a Jetta. The car has been towed eight times since 2001. When I went for an oil change, I was informed that I didn't have any working brake lights. I drove the car to the dealership where they told me they would replace it for free because it was a recalled part. Why wasn't I informed? As other owners experienced, both driver's side windows fell in - yet another recall. My check engine light is constantly on because something is always wrong with the car. I'm still paying it off, mostly because I keep sinking my money into repairs. Do not buy a VW! Please, save yourself the agony and get a car from a company that cares about its products. My friends all laugh at my car stories; they couldn't believe VW put out such a horrible car. VW's reputation for quality is over. Don't be taken in by shiny exteriors, VWs are a sham.