2016 Renault Captur Signature Nav 0.9L
Summary:
Great specs on paper and looks fab, but what a croc of the brown stuff
Faults:
This was a replacement NEW order for an Iconic Nav which was supplied to me mis-built and I rejected under the Consumer Rights Act 2015. However this review is for the replacement new Signature Nav.
On this brand new one the R-Link rubbish doesn't work and the driver's window doesn't work.
General Comments:
Beautiful car, but the R-Link 'infotainment' (if 'infotainment' is what we call piles of brown stuff these days) is just AWFUL!! It has never managed to maintain a stable connection to the network and has zero support for iPhones. The voice recognition would be outdone by the village cat and there is nil support for Siri. The last part is particularly annoying as the supposed inferior MediaNav has been upgraded with Siri support.
Anyway, design flaws of the R-Link aside, it simply does not work. The 2.75G (yep folks, welcome to the 80s) continually cycles between connected/disconnected which means no HD TomTom (yes TomTom in 2016... WTF?) and no weather, traffic updates, system updates or access to Renault store etc.
Faults happen, but the 'Connectivity Support' at Renault have no idea why it doesn't work. They are based in Portugal and after three weeks have just escalated it to the technical team in France. Absolute rubbish support.
I am sure the very good local dealership can fix the window, but really - is that good enough for the second car in as many months??? As for the R-Link, I have my doubts that will ever work.
Would you buy another car from this manufacturer? No
Review Date: 8th July, 2016
14th Jul 2016, 14:11
There are no comments on the car and only on the electrics on the phone and sat nav. I have had a car since the 1960s and my Captur is the best is the best I have owned, and is reliable and economical.
13th Oct 2016, 22:13
Hmmm... seems Renault have built a tablet not up to your expectations. Next time buy a car.
My Dad's on his 2nd Captur and he rates it highly.
14th Nov 2016, 19:03
Haven't got a Captur but looking into one. If the main critique is lack of Internet connection... I feel sorry for you.
I want a report on the car a bit more in general.
23rd Jun 2020, 21:56
As with the other replies... this review tells us nothing (other than the electric window not working) about the car!
1/10 for performance... 0/10 for reliability?! (Presumably scores for the R-Link). But 10/10 for comfort? So the actual car is good then?
A bit skewed!
24th Jun 2020, 18:52
It's just the owners experience reflected in the scores. I didn't write the original review, but some reviews on here are a little inconsistent and I see how it can be confusing, but I've rated cars in a similar skewed way before - for example I gave a Ford Focus 10/10 or 9/10 for performance and comfort because it was a faster version of that car and the interior was nice (compared to cars in that class, obviously it is not a Ferrari or luxury car though). But then gave 0 or 1/10 for reliability and dealer because I had lots of expensive problems.
So you could say from that it was a good car in general that I wanted to like, but my particular experience was bad.
9th Jul 2016, 20:48
None of those infotainment issues bother me - so what's gone wrong with the car? Has it broken down?