2002 Cadillac DeVille review from North America
What things have gone wrong with the car?
The ride continues to have excessive vibration at 65-70 miles per hour. Two front tires were worn bald on the outer rims prior to reaching 20,000 miles. It appeared to me to have a defect in the frame and steering mechanism. I have been going to the dealer for over two years to fix the vibration, but until recently they told me that I had not had the tires rotated or I had hit a bum in the road. In other words, it was my fault. I purchased a new front tire and made them purchase the second front tire. The car continued to vibrate after the purchase of the two new front tires and a new alignment.
After I kicked up a fuss the dealer recently put 4 new Michelin tires on at their expense. We are now testing the car to see if this alleviates the problem. If this does not solve the problem, I have asked to be included in the buy back program.
The dealer wants to sell me a new 2004 Deville, but I am not sure that I want to deal with GM cars anymore. The car has a pretty color and a great style, but it is performance that I need. This was my first cadillac. My previous cars were GM, but did not have this problem. Do you have suggestions?
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| Would you buy another car from this manufacturer? | Don't Know |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2004 |
| Engine and transmission | Don't Know |
| Performance marks | |
| Reliability marks | |
| Comfort marks | |
| Dealer Service marks | |
| Running Costs (higher is cheaper) | |
| Previous car | Cadillac DeVille |
| Date of Entry | 7th July, 2004 |