2012 Chery Tiggo from South Africa


I bought it brand new in 2013/02. Steering wheel making funny sounds and an oil leak in the front. I took it in for its 45000km service and reported the matter. Bear in mind I have owned the car for 2 years 1 month, and I'm told the part is not under warranty, and I need to pay R 8000 for the part; that's excluding repairs.

It's been sitting at the dealers now for more than a week because I don't have that kind of cash. I was told the problem is the power steering rack.

I'm so angry because the warranty for this part ended last month, which was February. I phoned the head office and they said there's nothing they can do - I must just pay.

General Comments:

It's been OK since this problem struck, and I feel it still has low mileage to have a problem like this.

Would you buy another car from this manufacturer? No

Review Date: 27th March, 2015

2012 Chery Tiggo TX 1.6 from South Africa


A great car at the right price


Cat converter at 50 000.

General Comments:

What a lovely car.

Apart from normal servicing, I did not spend R500 in 100 000 km. That was for removing the cat converter at 50 000 km. The door rubber kept on coming loose, but that was solved with a bit of Bostick.

Tires were replaced at 100 000 km with slightly smaller ones (225/60/16), which made the car a lot nicer to drive, and you can drive around in 5th gear, where you previously had to change down to 4th or 3rd. I can strongly advise owners to consider this change in tire size. It is much quicker and has better fuel consumption as well. It is also much easier to pull away with the air con on.

Service from the dealer was pathetic to say the least, and I decided to do the servicing myself.

It is basically a Toyota RAV of 3 models back. It uses a lot of RAV4 spares.

Ride quality is a bit hard, but bringing the tire pressures down to 1.8 bar sorted that.

I would buy another one without thinking twice.

Any enquiries about the tire changes can be sent to carel@trailerboys.co.za

Would you buy another car from this manufacturer? Don't Know

Review Date: 4th September, 2014

13th Sep 2014, 09:40

It's a nice car and I own it!!

10th Oct 2014, 21:38

Lovely car, but the dealer here in Egypt doesn't care about his client, so the customer service is a disaster. I love my car, but it has many faults.

20th Oct 2014, 07:03

Hi, I seem to be experiencing the same problem of the catalytic converter giving in at 51,000km. Where can I have this part removed, and what sort of cost can I expect it to be?? I live in Durban, KZN. Thanks.

3rd Nov 2015, 09:45

Hi there,

I have a Chery Tiggo 2013 and my vehicle has just gone for its 45000km service at 43000km as it was making a noise and has been sluggish. Only to be told my catalytic converters need replacing and it is out of warranty by 4 months and 3000km. This is ludicrous as well. What has the outcome of yours been? I am located in KZN, and which dealer are you dealing with.

13th Jul 2016, 09:48

Hi. I am experiencing the same problem with my 2013 model. Also just a month or two out of warranty. Have you managed to have it repaired?

28th Sep 2016, 15:49

Same here. Cat converter busted at about 50k. Just out of the apparent warranty. Service from dealers and HO is terrible. But on the other hand, just did a 60k service. Only problem is a small oil leak and the cat still needs to be removed.

27th Oct 2016, 10:06

Have it taken out. Any exhaust place does it. Remember there are 2! I had it done. Much better power and better fuel consumption. No worries about sensors et cetera, the car runs smooth.