Faulty tire pressure sensor, Intermittent problem with the power steering becoming heavy despite fluid reservoir being full. 2 service departments have acknowledged the problem, but do not know how to resolve it.
My 2007 Impala is a company owned vehicle. It was chosen for me while I was on extended leave. How I wish I was there on car choice week!
This is without a doubt the blandest car I have ever had in my possession. I hate to admit I drive it. I try to be positive about most things in life, but this car really bothers me.
The steering problem started about 4 weeks into ownership. When I took the car to be looked at, I was told it was because I wasn't used to driving Chevrolet products. I understand that the level of steering weight varies on every car, but this was beyond acceptable. There have been times where the steering becomes completely none assisted. I have serious safety concerns about this.
Fuel consumption is quite good for a car of it's size- I tend to average 25/27mpg highway and 19/21 city.
The seats are very soft and I would prefer more support. This is a preference and therefore not a criticism.
The XM radio was working fine for the first few months, but one day after heavy rain, it has never been the same. The signal is now intermittent. I will live with it because it's almost car choice time again.
The styling seems very dated and it represents all that is wrong with the US car industry. I don't see any real thought being put into this vehicle. It is a car destined for rental companies, bulk buys for fleet and it will end life as a taxi. Do not spend your hard earned money on this car.
I found the Impala very dated. I can't see why people would buy it. GM needs to take a bolder direction.
This review can be dismissed out of hand. He doesn't say a single thing that is wrong with the car, but only gripes about how he doesn't like it. I have the same opinion as him about the Toyota Corolla, but that doesn't mean there is anything necessarily "wrong" with it. How are you going to gripe about a stripped down fleet vehicle that your company bought in bulk?
I have to agree with comment 16:48. It requires actually owning and living with a car that you choose yourself in order to properly access the virtues or defects of it.
I have considered the Impala based on my family members' experience with them. My brother has owned 3, and the current 2004 model has been a very good car with a great ride, good handling and excellent fuel mileage. None of his has ever required a single repair. As for "stripper" Impalas, there really are no such cars. All GM cars now come extremely well equipped.
I do have to agree that there is hardly anything "sporty" about an Impala, but there are a great many people who choose comfort over sportiness. I drive a Mustang and would LOVE it if it rode as well as the Impala. I just chose a sportier exterior and opted to compromise on the ride. All in all, the Impala is an exceptionally smooth, comfortable, economical and very well built car.
Actually, I found the review helpful and valid. He had trouble with the steering and the dealer should have been able to fix it. There are things he dislikes and they may or may not be things the readers care about. This car seems to be tuned and equipped for comfort and the reviewer seems to have a preference for performance.
I checked out the new Impala myself, although admittedly on Chevy's website and not in person. One of the local dealers was offering what seemed like a good deal on them which got me curious. After looking at the car on their website, I can honestly say that I've never seen a new car I wanted less than that one. Bland outside, kind of dull and ugly inside... most of the colors even leave a lot to be desired. The styling alone just put me off. This is not at all what an Impala should be. The previous generation was nothing special either. I hope they make the next one rear wheel drive and a lot nicer to look at. Some retro styling sure wouldn't hurt. Bring back the triple tail light theme that Impalas had for so many years back in the '60's and '70's. That alone would bring at least some Impala identity back.
The Chevrolet Impala is just about as inspiring as a old cabbage. -Enough said...
I have to agree about Impala styling. It's almost as bad as Toyota Camry's "My God, WHAT IS IT??" look or the Honda Accord's 10-year-old Saturn LS look.
My 2003 3.4 V6 Impala LS is the best car I've ever owned. I drive 245k each day to and from work and this car has run flawlessly since new. It's approaching 338,000k and I just had a major tune up done at the dealer. The service representative said that he sees a lot of high mile Impalas and mine is not out of the ordinary.
I've had problems with the AC which cost over $800 to fix and it goes through brakes every 40k. I've had to replace the sway bar bushings four times and the steering knuckle twice. Other than regular maintenance performed every 10k, I've not had any other problems, not even the much touted intake gasket problem
This is my family car and we drive it on weekends and holidays. I intend to drive this thing to the junk yard when it finally gives up the ghost.
I really don't care should anyone not like the styling or the fact that it's a GM, It's been a really good car and it outlasted my last car, mileage wise, a 1998 Camry. The Camry went through two transmissions in less than 300,000k.
I sold the Camry for $1,200 to my neighbour who needed the V6 engine for his busted Camry. He's the one who recommended I buy a Camry in the first place. He now owns an Altama.
We owned 2005 Impala; loved the car. No trouble with it. Bought a 2007 in October,2007, was told it was a program car, but later found it was titled to a rental car company.
Since we bought it, we have had it in the shop 3 times for steering problems. The last time, they had to replace the gear box and pump. It has 35,000 miles so is barely under warranty. Apparently the steering cannot be fixed because it still steers okay sometimes, not okay others.
Intermittently the radio has no sound, though you can turn station selector and change volume control. Service dept. can't duplicate. The heater has also done this, but not for the same length of time. With the heater, all the controls stop working and there are no lights on the controls.
Gas mileage is horrible and gets worse with each fill-up. We have gone from 28 mpg when we bought the car to 22 mpg. My husband drives it to work everyday, so it's not that we've changed our driving habits.
We have also found the floorboard on the front passenger side has water in it. We have not found the source of that. Either there is a door seal problem, a leak on the underside (we have had plenty of water to drive through) or there is water coming down from the dash.
To comment 09:44. I sincerely HOPE you have not gotten hold of a car that has been heavily damaged and sold as a "program car". Some years ago I worked for a car dealership and we sold one car as "new" that had actually been rolled over and landed in a small stream. In addition, I had a good friend who also worked at the dealership with me, who bought a beautiful new sport coupe, only to discover a few years later that it had had severe crash damage also. It is a federal law that dealerships have to inform buyers of any damage that has been sustained on a vehicle prior to purchase that exceeds a certain dollar amount (I'm not sure what the amount is now, but it is not very high). I looked at a "new" car not too long ago that had paint overspray on the front AND rear right side tires and on the tail light. The paint did not even match correctly. When I pointed this out, the salesman denied any damage. I left that dealership immediately and bought a car elsewhere. Many unscrupulous dealers do not inform buyers of previous damage in spite of the legal requirement to do so. Water leaking in is a CLASSIC sign of previous damage, as are misaligned or malfunctioning steering or frame components.
I'd advise that you have a good body shop check the car out, and if it has been damaged, you have a legal right to a new car or adequate monetary compensation.
A relative of ours was sold a beautiful new custom van, and immediately found that it leaked inside when it rained, and that there appeared to be sand marks in the paint. A body shop verified that it had, indeed, been wrecked before being sold as "new", and the company was forced to replace it with a brand new one at no charge.
Be aware of your legal rights. "Lemons" are all too often the result of damage in transporting vehicles or accidents while being driven by dealer personnel. You'd be surprised how many "new" cars come with body damage.
I'm a very car-savvy guy, and even I bought a gorgeous red Shelby Daytona some years ago that was found to have had the front fascia repainted prior to my buying it. Chrysler did repaint it for me, but the paint never stayed on. I ended up putting a bra cover on it.
I recently got a 2007 Impala. Not happy with it at all.
For starters, the rear view mirror is all messed up. I can't get it positioned where I want it. Likewise with the driver side seat. It is either too close to the steering wheel and uncomfortable, or it is too far back and I have trouble reaching the gas, and brake pedals.
The cup holders are a joke.
The driver's side front tire keeps going flat. I have no idea why.
The muffler is noisy and makes driving it unpleasant.
I change the oil every 3k miles. Yet each time I change it, the old oil looks burned.
The passenger side back window has a big crack in it.
If you are a smoker, the darn car seems to hold the smoke smell, so anybody that wants to use the car and has a problem with smoke smell, there is trouble.
I have to agree with the reviewer about the styling - it is the blandest most uninspired looking model I've seen in a long time. Chevy might as well have kept the pre-2006 look and not made any changes at all. Incidentally the new 2008+ Malibu look is far superior, both inside and out. Now it's time for the Impala to get a facelift. And to fix that consistently bland interior as well.
As for the original review person, what do you expect for a company car. All company cars are the stripped down base models, even if it is a Nissan, Hinda, etc... I had a 2007 Nissan Altima as a rental car from Enterprise and it too was a base model, nothing special. All it had were basic features like Heat, CD, MP3/IPod jack, etc... The car drove great and had good brakes. I might get one someday.
As for the new Impala style. I don't prefer the new style. What is the point of making a car look plain like the famous 2000-2007 Taurus. Basically, Chevy took over for Company cars/ fleet cars like Ford used too in the early 2000's. As a positive note, you can buy a new Impala 2006 and up pretty cheap. Another positive note is that the interior on the new Impala's improved a lot. If I had to get a newer car, I would probably get a new style Impala because it is cheap and I would fit in it (I am 6 feet 4 inches tall).
I own a 2004 Impala and the car is great. Only replaced a couple of minor things. The only problem is I am getting rust around the front by the tires. I am keeping this car until I start to have MAJOR problems. Avoid getting this car if you like fancy interiors that are modern looking.
I think both the 2000+ Impala and the 2006+ Impala, even the base models, are beautiful, powerful, smooth-riding, reliable, and VERY nicely equipped vehicles, even at the base levels. My only gripe would be a few aspects of the 2000-2005 Impala interiors (i.e. the center console), which seemed somewhat cheaply designed and made, but they got the job done nevertheless.