2013 Ford Fiesta SE from North America
Not reliable and poor service
Took it in for trans. issues at 700 miles. Was told it was normal to bang, slip and smell until it's broken in at 1k miles. Now they say it needs a new clutch and there are none to be had anywhere on a waiting list.
Don't stop on a hill, because when you try to take off, the RPM goes up, but you roll backwards!
My daughter's first new car, and needless to say it will probably be her last Ford!
This car is junk as far as I'm concerned.
Would you buy another car from this manufacturer? No
Review Date: 21st May, 2013
22nd May 2013, 10:00
Use caution when any manufacturer puts out any new designs or models. That is also true with newly designed parts of the car. In this case the Ford-Getrag electronically shifted transmission made in Mexico, which is a cutting edge transmission given to the public. It has some bugs in it, and it needs a little time to get them out. Ford has been quietly replacing those 6 speed automatic transmissions that have problems.
As these large companies press for economy and strict emissions on their cars, there are bound to be teething problems now and then. If you don't want to be treated like a lab rat, wait a year or two before you buy any new designed car or any newly designed parts of the car. And even then, comb through the internet for problems the public is having with newly designed cars or equipment.
Luckily Ford is coming forward and fixing their mistakes. Some companies don't care, and you are on your own.
31st May 2013, 13:19
You say give the companies a year or two to sort out their new technologies. I bought a new Fiesta with the Getrag 6 speed dual clutch transmission in 2011. After a few months of driving, I had problems with the transmission (similar as described above), and despite several trips back to Ford to have the problem rectified, it is still not fixed.
Sounds to me that after 2 years, Ford is no closer in building a proper transmission for the Fiesta?
31st May 2013, 21:16
Ford has a history of screwing up their new models. The Fiesta only came out in North America a couple of years ago, so their models are bound to have problems.
7th Jun 2013, 13:55
Had the car in again for transmission problems, slipping clutch in second gear.
Mechanics took the tranny out and found a leaking seal that leaked oil onto the clutch.
It took them a couple of days to sort out, but whatever they did seemed to have worked, because it now drives and shifts gears better than the day when we picked it up from the dealer.
Ford is lucky to have such skilled and passionate people working for them; they did a great job.
Let’s hope this is finally the end of the transmission problems. I have one year of warranty left; if it plays up again during that time, then I feel that have no choice but to trade in the Fiesta for something else, like a Japanese or German car.