2013 Ford Focus SE Hatch 2.0 from North America

Summary:

Lawsuit waiting to happen

Faults:

Transmission replaced after numerous visits to the dealer complaining of dangerous behavior. 33000 miles, July 2015.

- Was told the new trans is a newer part number, however it's starting to show the same symptoms as before within 5k miles.

Driver's seat belt won't retract. Replaced July 2015. It's doing it again.

General Comments:

Like the way it looks inside and out, and it handles well on the highway.

I really wanted to like this car, but I can't wait to get rid of it. Interior door panels and dashboard rattle worse than any car I've ever driven. Anything below 45 degrees out and it sounds like the car is going to rattle apart.

The Microsoft Sync infotainment makes no sense; Ford has not updated this software, not even once.

The transmission is a complete disaster and I'm embarrassed to have to explain to passengers why it's acting like this. This transmission is an embarrassment, and I have no clue how Ford has not seen the largest class action suit in history. I can't wait for it to happen. Everyone I know with this car and the Fiestas have had the same transmission issues, or are already on the 2nd or 3rd replacement. Do not buy this generation!!! Thanks for the garbage Ford.

Would you buy another car from this manufacturer? No

Review Date: 3rd February, 2016

2013 Ford Focus SE 2.0 liter gas from North America

Summary:

Extremely bad transmission and uncomfortable seats make this a lemon

Faults:

What is wrong with the car is the automatic transmission. When starting from a stop, the transmission will shake, grind, vibrate and lurch the car backward and forward. After the initial start, it seems the transmission has a hard time finding the right gear. This leads to more shaking, grinding, vibration and lurching. This will continue until the car moves beyond the third gear.

The car has been back to the dealer twice. First time the service manager said that the car is "learning" how we drive and to give it some time to adjust... no improvement. Second time was to reprogram the computer that runs the dual clutch of the transmission... the lurching is gone, but the other symptoms are still there. The car is scheduled to go back to the dealer a third time next week. I'm assuming another reprogram of the computer is going to happen, but in all honesty, I believe that the transmission is very poorly designed and Ford should replace it. Otherwise the car is just an embarrassing piece of junk.

General Comments:

Gas mileage is good, and the car's electronics work well. The design is nice and sporty.

The front seats, however, are extremely uncomfortable. Short trips of an hour or less are not too bad. But long trips are another story. After a couple of hours your legs go numb, and your back can really start hurting.

Overall, I would suggest you look at another car manufacturer.

Would you buy another car from this manufacturer? No

Review Date: 2nd October, 2015

4th Oct 2015, 03:12

These days, Ford seems to be ideologically committed to 2 high tech ideas, regardless of outcome.

The first of which was EcoBoost, a moniker for turbocharged, inter cooled, direct-fuel injected engines. The jury is still out as to whether or not it is more efficient. There are, however, issues with carbon buildup that can effect fuel economy, drivability, and performance.

The Dual Clutch Transmission is another example. The lack of a torque converter can make for somewhat rough starts from a stoplight.

Both are an outgrowth of "One Ford" - a global strategy to consolidate platforms and technologies (for potential cost savings) without regard to differing customer desires and tastes that can be different with each customer locale.

Will be curious to see how this works out. Please keep us in the loop :)

19th Nov 2015, 20:28

I have worked for Ford Lincoln dealer for 38 years. I bought a 2014 Focus with this trans. I will never buy another one, nor will any of our customers who have bought them. I have never had has many complaints with any Ford as I have had with this one.

7th Feb 2016, 04:28

Fantastic review!!!

Ford has to start realizing that good theoretical engineering may not pay dividends in the real world.

Direct fuel injection and dual clutch transmissions are good theory, but ultimately "The devil lies in the details". Their lack of development budget is obvious.