Sadly "impeccable customer service" and "Ford" don't belong in the same sentence in my area. I drive 45 minutes to a GOOD Ford dealer in another city for my routine servicing. DO shop around and try to find a GOOD dealer service department. They vary and there ARE good ones. Ask those around you who drive Fords for recommendations.
With that said, our 2006 Fusion has been the most solid, reliable and well-built car we've ever owned (and yes, we've owned imports too). Other than required servicing our Fusion has never required ANYTHING. It handles great, rides great, has ample power and gets incredible fuel mileage (34 highway, 27 city). I DO drive easily and use premium or mid-grade gas, which gives more power and about 2 miles per gallon better mileage. I also use only high-quality full synthetic oil.
This is the award winning Ford Fusion? Transmission failures at 9,000 miles? I expected better.
And your interior is wearing well at 9,000 miles? You actually have visible signs of wear at 9,000 miles? Wow, perhaps the Fusion isn't all it's cut out to be.
I have to say, it sure does make me feel better knowing I bought a Honda built in the U.S. 37,000 miles and not a single issue.
So this is the Ford Fusion. The same car that has one numerous awards and has surpassed the Honda Accord and Toyota Camry in Consumer Reports reviews.
"I would buy a 2010 Fusion SEL V6 again if I had to."
"If I had to"? Doesn't sound like much of an endorsement to me :)
At least the Fusion is not plagued with runaway acceleration, defective brakes and steering, and a resale value that is dropping like a rock.
"I am upset that my transmission went up at only 10,000 miles."
The above is a direct quote cut and pasted from a 2009 Camry review.
Why do people continue to spend unnecessary money on gas? If your car is tuned to run on regular, use regular. There is no benefits to using higher octane gas unless the car is knocking because it is tuned to run on higher octane. People think they are adding to the life of their car by running more expensive gas, but it really doesn't make a difference unless the car requires the higher octane.
As far as performance... it really probably is mostly in your head, as you know you have the high octane gas in there, so you think it is making the car faster, but in reality it is marginal at best, as once again the car is tuned to run as it should on regular. A couple of mpg increase wouldn't justify the price difference of the gas in most areas. I know it is about 30 cents difference here in NY, so about $4 or so for the average fill-up.
You're better off dropping a K&N filter in there and gaining real performance and mpg, and it will last for the life of the car, so the cost is negligible after 50K miles of swapping paper filters out. You'll never break even on the money you've wasted on premium gas...
"The 2010 Ford Fusion is the most comfortable to live with every day driver out there"
Good thing it's comfortable. Having a quiet interior with supportive seats is important when you're waiting for a tow truck.
My first transmission went at 28000 miles in my Honda top of the line Acura. Senior driven sensibly and dealer maintained. Toyota isn't my favorite pick either. Given the choice a bad trans is more appealing than having sudden acceleration concerns. I will choose the Fords.
2010 Fusion Sport here. 6800 miles on the clock and the tranny is slipping bad. It's going to the shop tomorrow. My wife is not very happy as she paid almost 32 grand for this car, and that there is already a failure is not good.
He means, if he had to buy another car, he'd buy the Fusion all over again because he likes it. That does sound like a good endorsement to me.
28,000 miles also happens to be over 3 times as long the transmission lasted on this person's Fusion. Not saying that justifies the transmission failure in your Honda, just saying that it's a lot longer than 9,000 miles.
Take a look at the comment above however, only 6,800 miles on their transmission. I've seen comments from people saying the transmission in their Honda failed, but never at such a low mileage.
Hopefully this doesn't turn into a trend with the Ford Fusion. Ford definitely needs sales right now. And despite what some people say on here (comments like "The Ford Fusion is outselling both the Honda Accord and Toyota Camry") it's not really the case. sales were actually quite low compared to the Honda Accord and Toyota Camry sales last year. I'm sure that's changed for the Toyota however.
I like the look of the Ford Fusion, but have always been a Honda guy myself (never had a single issue with any of my Honda's.)
"The above is a direct quote cut and pasted from a 2009 Camry review."
And on THIS VERY POST is another person complaining of a transmission failure in their Ford Fusion at only 6,800 miles...
I agree. However, I must add, that with a dead transmission, your car won't be moving, so defective brakes, steering, and runaway acceleration will not even be able to come into play.
Wow, $32K for a Fusion? Sorry, but that is a bad buying choice, and there are better cars for that money. You could have had a 265 hp Subaru Legacy with AWD for less, and your tranny more than likely wouldn't be acting up already.
Why not forego all the above brands and make the choice for a more reliable vehicle. You know there are more than 3 brands of good cars out there. Maybe you should try one that doesn't have any major problems or recalls, instead of settling for a Ford with a lousy tranny in it over a Toyota that may send you through your garage wall without any warning.
The Fusion is probably the best vehicle from Ford in over a decade. However I would caution the "Fusionistas" out there not to be too overzealous with their praise, as not many cars as as good, or as bad as some may have you believe.
Yes the Fusion is a very nice family sedan. It is about time a domestic manufacturer built such a competitive product. It is also a shame that Ford did not see fit to have the Fusion built right here in the USA. Even if it would have added a few hundred dollars to the price, I think that there are plenty of Americans who would gladly pay a little more to help American workers keep their jobs.
Or you could just NOT pay a premium for a car built by U.S. workers and go with a Honda, Subaru, Nissan...etc. Fords inability to keep their jobs in the U.S. shouldn't cost me more money... sorry.
09:00 Yes you are correct, it shouldn't cost anyone more money. The point I was trying to make is that Ford should be building the Fusion here in the US. I have no problem with anyone purchasing and driving imported vehicles. I just wish US companies wouldn't outsource jobs, as there are far too many Americans out of work.