Air-con didn't work when I bought the car, Ford fixed this for free. The car has also had various thumps and bangs from the rear, none of which Ford can fix. Apart from that, it's been very good, much better than the Toyota I previously had.
Really good car to drive, performance is good for an auto and I really like the way you can wipe the smile off of hot hatches in a normal looking Mondeo. I will be sad to see it go, but I have a new company car turning up soon (Ford Racing Puma). I don't think the car can be beat for second hand value.
I am just about to buy one and this review was a great help!
Thank you and keep up the good reviews!!