Comments: 1-15, 16-30, 31-45, 46-60, 61-75, 76-90, 91-105, 106-107
Will you people please leave phone numbers of car weenies so they can also call?!?
My A/C blew, too. A national chain estimated repair at $1200, but did not mention the widespread problem I am finding. For grins, I stopped by my local dealership to see if it was still under warranty (at 49,100, it isn't), but the service rep told me of the problem and that my entire system would have to be replaced at the nice round figure of $2800. She recommended that I call corporate, which I am about to do. The number is 1-800-999-1009. I also recommend that you check the Honda website to make sure all the recalls that actually have been issued by Honda for this vehicle have been repaired on your vehicle. Especially those of us who bought them used.
KKA, Chula Vista, CA.
I own a 2003 CR-V and my air conditioner compressor blew up at 55,000 miles. HONDA IS PAYING FOR 100% OF THE REPAIR!
Here's what I did. The problem was diagnosed at a local shop not a dealership. I was give a cost of $2000 for the repair.
I came home and researched the problem on the Internet and found out how common this problem is. I called the dealership where I bought my car and asked to talked to the service manager. I told him I was the latest victim of the CR-V air conditioner compressor problem and asked him how they are handling it. He said they'd have to look the car over before they could decide how to proceed. I let him know I was aware this was a common problem (which he denied) and I knew about this website and Edmunds.com http://townhall-talk.edmunds.com/direct/view/.f0d3fb5 where there are over 65 pages of comments about the problem. I told him I expected the repair to be done at no cost to me. He said that would depend on mileage and if I've kept to the maintenance schedule. My mileage is low for the age of the car and I have the regular maintenance done according to the owner's manual.
I think your leverage in getting Honda to pay is making them aware that you know your problem isn't unique and that there are many other CR-V owners who have had this problem. Its cheaper to pay off a few who make a big fuss than to have to do a recall or be hit with a class action lawsuit.
I have a Honda CR-V, purchased new in February of 2003. My wife and I just took it on a vacation trip to Pennsylvania. On the way to our destination, the air conditioner started blowing warm air. Once we arrived at our hotel, I called the nearest Honda dealer and made an appointment to have it checked. They looked at it and determined that something inside the compressor had failed and sent metal fragments through the system. He gave me an estimate of $2200 and wanted to start the replacement of the system right away. Being on vacation and having been told by him that it was still safe to drive, I declined and now I'm glad that I did decline.
After reading so many complaints about the same issue, I'd say that there is a flaw in the design and perhaps Honda simply doesn't want to own up to it. My AC failed at approximately 46,390 miles and this is the first vehicle I've owned that ever had a problem with the AC. I'll call the dealer where I purchased my CR-V (and they have performed the maintenance as well) on Monday. I do feel better in knowing that this is a common problem and that Honda may be willing to fix this in order to keep the issue quiet, but I'm disappointed in the quality of their CR-V.
Michael S. from Virginia
My 2002 CR-V also had the A/C compressor failure at about 60,000 miles. The local dealer, not the original dealer who was hundreds of miles away, said that there was nothing that could be done since the manufacturer's warranty had expired. I took his word for it, shopped for a price, and had it repaired. Has anyone had any success in getting reimbursed for a repair at a third-party repair shop. Apparently he did a good job since I have far more than double those miles now and have had no problems.
GARY WEBB
Gadsden, AL.
Well, add me to the list! I bought a 2002 CR-V two years ago with low miles and after about six months, the ac stopped working. Took it to a repair shop, they replaced the compressor and less than a year later, the compressor went out again. Now, thirteen months later, the compressor has failed again! That's three in two years. I had no idea until today that there was an issue with this vehicle and the compressor. To compound matters, today it wouldn't start. I've had 5 Hondas and this is the last one.
NOV 26TH,2007.
I too have this problem with my Honda Crv 2002. My air compressor went out in Sept. 2007 and I took it to a reliable shop and they replaced it. Now in Nov. it was making noise and I took it to a Honda Dealer cause it has a 100,000 warranty on the engine and transmission. They told me my former air compressor put metal shavings into my air conditioning system and I need to replace it. 3000.00 It has only 88,000 miles on it. I contacted Honda and they have made no determination on it yet. Thanks for these other comments. I'll sell it after it gets fixed.
We have a 2004 CR-V and we always have had the dealership handle the maintenance on the vehicle. A little more cost than taking it to a local oil/lube place, but in this case, well worth it. The A/C started acting up a few days ago and my wife took it to the dealer (here in Central Texas). When they called her later that day, the first question was did she have an extended warranty (answer was no). They then mentioned that the compressor was a known issue and they would contact corporate to see what could be done. I also decided to call the Service Manager because I know his wife and when I did reach him, he had just gotten off the phone with corporate and they were covering the entire cost. The one thing that he did mention when we picked up the car is that Honda is more likely to cover this expense if the vehicle has had regular maintenance performed on it, preferably at a Honda dealer, since they do keep records of when the car's been brought in for maintenance.
I have a 2005 CRV with only 43000 miles on it. The first 3 months I owned it, the water pump went out. I had to fight with the service dept. because they kept telling me that awful noise was basically normal. Only after a call to Honda corporate did I get some results. Now, for the past 7 months there is an awful smell coming from my air-conditioner. Took it to Honda and the first time they said it was the filter and that it was covered with mold. Replacement cost, about 185 dollars. About two weeks later the smell came back. Back to Honda I went and was told there was a problem with some kind of drain and the tech put something in it for the odor. That lasted about a week and now smell is back. I am at my wits end about the odor. It is horrible. Whenever someone rides in my car they complain. I want to get rid of this car, but will lose money. Oh, woe is me.
I too have had the AC problem. Just this summer my AC started having a loud sound and then hot air, but I had 140k on it. I have drove Honda products for the pass 20 yrs. I'm very disappointed in our last purchase of 2003 crv. we didn't go back to the dealer because of the mileage. Just happen on to this site, wish I had known that the AC was this great of problem. I have noticed that the dealer ship locally doesn't have the same attitude as they once did. I have been forced to look in a different direction when it comes to buying honda products and this was a very hard decision for our family. Disappointed in Tennessee.
My 2003 Honda CRV compressor failed and locked up, stalling the engine while vehicle moving on road. We have filed against Honda in the consumer court.It's run just 22000km and Honda denies any design or manufacturing defects. But all the websites show huge listings of compressor failure and some stalling of the vehicle. email details at rsarda@vsnl.com
Kindly email me details and feedback of such Honda CRV failure with complete details.
I have a 2002 CR-V and my a.c. compressor went out Sept. 2007. I went and got a few estimates and it would pretty much cost me over $1500.00 to get it fixed, which I didn't have so I am now w/out air conditioning in FL. Until I read all of these comments about other CR-V owners compressors going bad I thought I just had bad luck. My CR-V was also low on mileage approx. 49,000 miles. This should have been handled as a recall on Honda's end, and like someone else commented, I too will be looking at other car brands other than Honda for any future car purchases. I'm disapointed in Honda from Corporate to the dealerships as well.
Hi, I own a 2002 Honda CRV since August 2006. The car was 100 000km at the purchase date at the Sterling Honda and now has 120 000km. The compressor quited in August 2007 when the car had 115 000km and the Dealer said the compressor contaminated entire A/C system with shavings from inside and they are going to order the new compressor and replace based on the coverage I have with Gold Extended Warranty. I saw myself on their monitor that the compressor was covered. In December I went and asked the Dealership again and they said the warranty doesn't cover that part, they didn't order it, not even gave me a call to say the news. Only to replace the compressor I was asked for 2200CAD. I just found out about how many people were cheated by the Honda "reliability" prestige. We probably should sue Honda and force them to admit a Design issue serious enough to ask for a recall.
I own a 2002 CR-V and my air conditioner compressor blew up at 61,000 miles (within weeks just after having my 60k Service done). I live in southern Louisiana and having A/C is not an option... it is a MUST!
Monday I was getting nortic air in the car and the very next day, hot air. Thinking back, the day before the problem started, while sitting at a light, we heard a strange noise, but we were next to a large truck and just assumed it came from the truck, because when we pulled away from the light, no noise... when we stopped and idled later, no noise. Following that, I drove from New Orleans to Baton Rouge, with A/C cooling like the nortic wind.
The next day, "hot air" and that afternoon, thinking/praying it was simply a fuse issue or a freon situation, I had the problem was diagnosed at a local repair shop (not a dealership). I was given a cost of $1600 for the repair; trusting Richard, the owner of the Car Tech Automotive shop (a former dealership experienced mechanic that believes in taking care of us little guys) I authorized the repair. I could tell he felt bad about having to break the news to me... and explained it cost that much because they would have to clean out the entire system because when the air compressor locked up (apparently due to little or no oil) it contaminated the entire air conditioning system with metal pieces and they say everything needs to be replaced (except the Condenser). He said if he didn't clean out the entire system, I would have serious issues.
After getting over the initial shock of a $1600 quote, I called Team Honda and Paula in Service to ask if they were aware of any issues and of course, she said that they couldn't give me a quote without looking at the problem but that she was aware of Honda assisting with the cost of the repair in some cases.
I then decided to research the problem on the Internet and found out how common this problem is. I called the owner of the repair shop and he said that he had not seen any recalls (cuz he checks for that first) but if Honda was willing to assist, he suggested I mail in my repair receipt, and would be willing to assist in anyway that he could.
I now know how common the problem is and about this website and Edmunds.com http://townhall-talk.edmunds.com/direct/view/.f0d3fb5 where there are over 65 pages of comments about the problem.
I am financial caregiver of my mother, who gets my hand-me-down cars, so it is important that my cars are well maintained (she is currently driving my 1999 Honda CRV with 140k miles on it). I have my oil changed every 3000 miles and regular maintenance done according to the owner's manual. However, since I am told that an A/C system is sealed... and you don't know that you are out of oil or anything else until it is too late)... not something that I could have taken care of at maintenance points to prevent this issue.
As somebody in this thread said earlier, I think our leverage in getting Honda to pay is making them aware that you know your problem isn't unique and that there are many other CR-V owners who have had this problem. It's cheaper to pay off a few who make a big fuss than to have to do a recall or be hit with a class action lawsuit.
I will be following up with Honda Corporate 1-800-999-1009 to see if I can get some type of "Goodwill Credit".
K Chauvin
Baton Rouge/Lafayette, LA.
I am one of the victims now too. I exported my honda crv 2002 to the dominican republic. Just 6 months ago. Was very happy with it. AC was great. Boom, it stalls the car. Took it to a local shop here in the DR. First thing he said, this is a very common problem with this car. He wants to install and adapt a camry compressor. WE will see what happens, I have no hope of Honda help here.