2003 Hyundai XG350 L 3.5 liter V6 from North America

Summary:

A great value in the near luxury class

Faults:

A hole wore in one of the air conditioning hoses due to improper installation.

General Comments:

This car has been solid and reliable transportation.

The dealer has repaired the only major system failure we have had.

For the price, this car has been an outstanding value.

Would you buy another car from this manufacturer? Yes

Review Date: 19th November, 2006

2003 Hyundai XG350 L from North America

Summary:

Nice car, bad customer service (Corp. and Local)

Faults:

The car had a tendency to pull to the right or drift when driven down a straight flat road. A full four wheel alignment was required to correct the problem as the rear wheels were mis-adjusted.

All four tires were replaced at 2000 miles due to poor road performance under wet conditions. This was at my cost.

The automatic seat adjustment memory system does not work as I have never been able to get it programmed to remember the preferences.

Seat belts are extremely uncomfortable for a larger person. Hyundai does not make "extenders" available and refused to provide information on vendor parts source so they could be custom manufactured. After several emails with customer service (Corporate) they advised me to stop writing them.

General Comments:

Car looks good and is a good value as long as you don't have any problems. Both corporate and the dealer were less than helpful. The local dealer was a dismal failure at customer service. Corporate does not appear to care about the US customer.

I have found that taking the car to independent shops rather than the dealer is both more economical and more reliable.

Would you buy another car from this manufacturer? No

Review Date: 6th April, 2004

19th Feb 2005, 20:04

I agree with writer about the customer service and the help from corporate. The dealer in Montgomery AL changed the deal on me at the final signing and ripped me for 2000.00. I could not get the dealer or corporate to help me. Corporate could not even get the dealer to call me and discuss my complaint.