I'm glad to say I haven't had any of the kinds of negative experiences with customer service that the other two people have. My purchase experience and all subsequent service experiences have been positive without any ripoffs or lack of helpfulness.
But I do agree with the original post about programming the car seat. I'm buying another manual after I lost the first, and I intend to really study how the programming is supposed to work. But in any case, I don't feel like I've ever gotten it to work right yet.
Other slight irritations:
* The clock light is starting to go dark in the middle (it's a little thing, but it seems unacceptable for a car I've had less than two years.)
* the brakes have always seemed a little soft. They work, but I'd like them to have a little more grab
* the engine has a bit of a kick to it. It helps with passing, and it gives the impression of having more power than it might have. But it takes getting used to, and it requires a little babying in winter road conditions to keep from spinning the tires.
Overall, though, I will say that I'm very satisfied with the car. We bought it to do workhorse duty because we knew we'd put serious mileage on it, and it has met all my expectations. For the money, I think it's a real bargain, and I'd recommend it to others.
Surging and Hesitation are common complaints with most XG350 owners. It is difficult to accelerate smoothly in this car, which may explain why tires do not last as long as one might expect.
I own a XG 350 2003 I love my car and my dealership. I’m retired and have not had hardly any problems with the car. But when I did the dealer was helpful all the employees were helpful.
"All four tires were replaced at 2000 miles due to poor road performance under wet conditions. This was at my cost."
Totally agree. The original tires on this car gives little traction in the dry and almost no traction when wet.
I too changed tires after I almost crashed. Replaced with medium priced tires and even then these tires were much better than the stock tires.