2007 Infiniti M35x from North America - Comments

My M35 Bluetooth would not synch with an AT&T 8525. At first Nissan refused to fix it even though it froze my entire console. They said it wasn't on their list of phones. But Bluetooth is a trademark, a company can ONLY use if its devices are interoperable with other tested devices. Failure to do this is a violation of the trademark agreement. Finally Nissan relented and after FOUR tries finally fixed the problem.

More recently the A/C condenser was struck by a stone. The car was under warranty, but they refused to cover this. Damage by stone chips is one of their exclusions. Understandable for paint damage, but if you design a grille only for air flow and not to protect the radiator and condenser, that is a design defect. Could it have been deliberate? A way to make sure they make money on replacement condensers and radiators?

And their voice recognition, for simple telephone numbers may be the worst in the world.

So, on the face of it, the M35 may look like a nice car and be fun to drive, but God forbid you have to deal with Nissan for warranty repairs. Of the Japanese car manufacturers, they are no doubt, the worst to deal with. Buy at your own risk!

I don't have an Infiniti, but do have a Nissan product. Have to agree with you about the Nissan dealers. They are the pits. Too bad, I like the product, but without dealer back up, I'm trading in soon!!!

I would expect no dealer to cover damage caused by a stone. It's stated pretty clearly in the warranty terms.

Not sure why you gave this a frown-face review. The one legitimate problem you had seems pretty minor.

Go read some reviews on late 90s mercedes if you want to see what real trouble is (particularly the guy that had to spend $30,000 fixing mechanical things)

Original reviewer "More recently the A/C condenser was struck by a stone."

Comment" I would expect no dealer to cover damage caused by a stone."

The original reviewer is correct. This vulnerability is a design defect. The Honda Odyssey minivan also has a problem with this. Whereas many American cars have wire screens to protect the condensor.

The Japanese culture is such that they expect cars to be driven on roads that are free from so much gravel and stones, so they don't design for poor road conditions. Another quirk of Japanese design is they don't design for Americans who are obese. The designers can't fathom that there really are so many oversized people and they deserve consideration too.