2002 Jaguar X-Type from North America - Comments

20th Jan 2008, 15:16

Hi, I have a 2003 2.5L manual X type with 18,000 miles. It just started to make a very annoying howl/whirring sound during deceleration, usually as the vehicle is coasting down (either in gear or neutral), between 25mph and 30 mph range. Only occurs when the temps are low (below 25 deg F), and much worse in very low temps (below 10 deg F). The sound seems to be coming from the rear of the vehicle. As you are decelerating it will start to howl at about 30mph and as you decrease your speed to 25mph, it will stop (i.e., no or very little noise below 25mph.

Has anybody experienced this? I'm thinking it's the driveshaft or differential.

1st Feb 2008, 11:19

This is the answer to the whining noise in cold weather:

http://www.fordforums.com/f349/quality-problems-bedevil-jaguar-s-x-type-18211/

I am a 2002 X-Type 3.0 owner, and just yesterday diagnosed this problem with my mechanic friend. Haven't called Jaguar USA yet to see if they found a resolution, so if anyone does it before me, please post! Has anyone bought any extended warranty for this car? What is a good place to buy one? I got a quote for about $2200 for 36k/3 years with decent coverage.

8th Feb 2008, 13:53

I have a 2002 X-Type bought in 03/2006 with 46000 miles and the extended warranty. Though I love my car dearly, I've already had the transmission replaced at about 52000 and it's in the shop again, and it looks like my transmission again. My luck was good until the 18th, so I just made it.

As for the howling sound, I too had the same issue came from my front passenger side in very cold weather at low speeds. I was told it was common; however Jaguar checked my car this time and they had to replace a valve or vent (can't remember off hand as I have not gotten my car back yet.) which had a small hole that was causing the howling.

I've had other issue interior door handles; replacement of trunk lock; moon roof not closing. I too experienced the caps on my highlight wipers falling off, but mine had been expoy on by someone prior to my purchase and I fought to have them replaced.

I am not sure why all these issues are happening, but I still love my car. Would I get another one... YES, but I more informed as all cars no matter the maker are chances... sometimes you're lucky, and sometimes you're just screwed.

11th Feb 2008, 19:28

I attempted to contact Jaguar regarding the failure of the automatic transmission. My VIN number falls within the more likely to fail range and I have a transmission with one of the serial numbers noted in the post of August 1, 2007.

Jaguar basically told me that this recall campaign XT307-S941 (Sept 03) does not exist. Despite reading from the document to Jaguar Customer Service the only response I got was that there is no such document.

Has anyone had similar/different responses

I think I'll take my car to a local trans shop for service as Jaguar wants over 7000 for the service.

Big disappointment.

14th Feb 2008, 14:39

I have had my 2002 Jaguar X-Type 2.5 Sport for 11 months (73,000 miles) and it just died yesterday. Maximum speed of 10mph, coasted to 5mph until it kicked in again and I could get it back up to 10mph. It's at the shop now... after reading all of these comments I'm pretty sure I know the diagnosis. Wish me luck on the 2003 recall. I know somebody that works for a Jaguar dealership and I'm sure he'll be willing to do some investigating for me.

18th Feb 2008, 16:42

2002 2.5 Jaguar X-Type.

Today I dropped off our Jaguar to the dealer to address likely transmission issues. The car has 73,000 miles and really has been a good car until now. The car has only slipped gears a couple times over the last couple days and the "Transmission Fault" message goes away upon restart. My hope is that they will effectively read the codes, diagnose the issue appropriately and replace this transmission! This car is under Select Edition status until March 30th 2008. I'll update this list with my results hopefully yet this week.

19th Feb 2008, 12:42

Adding to Feb 14th message... got my diagnosis this morning. I need a new transmission. The service guy told us that "the technician got aggressive with it and now the car won't shift into reverse so you need a new transmission." Got aggressive with it??? $5100 for a new transmission - I'm sick. I will talk everyone out of buying a Jaguar from now on after reading this forum.

21st Feb 2008, 01:41

Concerning the transmission post made on 11th Feb 2008, that is the same response I got from Jaguar which I posted on 24th Aug 2007. They were kind enough to only charge me $2900 (wow, thanks). I would like to hear how the poster on 29th Dec 2007 managed to get the tranny changed for no charge!

22nd Feb 2008, 17:29

2002 2.5 Jaguar X-Type.

In regard to my comment on Feb 18th:

I dropped off the Jag, got a house loaner car at no cost and was told they would diagnose and let me know. As suspected, it was the transmission (although had only slipped 2 times ever) and the prop shaft. Both were replaced at no charge (Select Edition until March 30, 2008) and I picked up the car today. There is now a 1 year warranty on the tranny and prop shaft, regardless of the Select Edition expiring.

I may have been lucky, but to be honest, I am very happy with the service on this.

24th Feb 2008, 15:01

We have a 2002 X type and have had many of the minor problems posted like replacing the trunk latch etc. We have just had the transmission rebuilt with just over 40,000 miles on it. Silly me didn't buy an extended warranty. Now we have the high pitched whining when it is cold outside. It's a real lemon. Would be interested in hearing if anyone knows of a class action lawsuit. I know I couldn't sell defective parts and get away with it.

9th Apr 2008, 20:44

I understand that someone has started, or is interested in starting, a class action suit. His email address is windowszvinly@yahoo.com. I, too, am interested in the class action suit and will be in touch with him also. If he doesn't file, then I'll do it. As for someone getting his transmission replace at no cost - it must be as a result of having an extended warranty. It seems Jaguar is not willing to stand by it's product and will not pay for any repairs that are not covered under warranty.

19th Apr 2008, 09:18

OK guys, you buy a $10,000 to $15,000 used X-type and expect it to act and perform like a $100,000 dollar car.

This is a cheap Jaguar. You get what you buy.

If you want a good Jaguar, spend some money and buy a XJ8.

15th May 2008, 10:59

Hello All, I just bought a 2002 jaguar X-Type 3.0 Manual has 112kms on it. Everything seems fine on it (ie drives well) but the engine light is on and the steering wheel starts to vibrate on the high (roughly 90 - 100kms/h). Does anyone have a similar problem.. or can anyone suggest a solution or what the problem might be? I was told that it might be just the wheel pressure/alignment that's causing the vibrating.

PLEASE RESPOND! THANX! or email me Aray4n@gmail.com!