I've had the Jeep 3 years. After 8 months I began frequently taking it in for work. Things that should last 100k miles were dropping left and right. Transmission problems, suspension problems. Even the steering rack went at 40k.
The interior plastic is extremely cheap feeling, which I knew from the start, but as time went on, it got dirty easy and scratched with the lightest touch.
If you plan on having kids, forget it. This is a very large sized car, yet a toddler seat cannot fully seat in the back. NOT SAFE. And the only people that can sit back there are kids without car seats, because of the poor leg and head room. No adult can comfortable ride for more than 10 minutes. We had to keep the kids in my wife's little 4 door car until they were out of their car seats, just so they can safely ride. Pathetic considering the Jeep is bigger then her car and supposedly a FAMILY friendly vehicle.
Lastly, do not buy one if you plan on doing any off roading. The ground clearance was a big problem, and when I attempted to have a professional lift and tires put on the truck, it quickly began falling apart.
I was so excited when I first bought this thing. And I can't say anymore that this is a real JEEP or even a truck. It's a giant gas guzzling car that is bad for people with families, and very bad for people who expect quality for their money.
This car is full of cool options, but if the car itself isn't quality enough to safely get you down the road for at least a few years, what's the point?
After 3 years I'm sad to say I've had it. I've lost enough money and I'm done. We are buying a Chevy Tahoe or Ford. Heck, I'll buy a Kia before I come close to buying a Cherokee again!
If you want a JEEP, buy a real jeep. These Cherokees are just over priced SUVs that have a Jeep symbol on the front. They are not what they claim to be.