11th Apr 2004, 18:55

Do you know anything about the ball-joint problem? I will check this site for any comments at a later date. Thanks to anyone who replies.

26th Apr 2004, 09:11

I have a 2002 Jeep Liberty and at 38,000 my transmission is gone. Out of warranty at 36,000 and I am stuck with the bill. PLEASE, PLEASE, PLEASE Post about what has happened since your last post!

10th Aug 2004, 14:26

I also made the mistake of purchasing a 2002 Jeep Liberty Sport. I've brought it in for service at least 6 times to fix an electrical problem. Speedometer, lights, A.C. and door locks stop working after long drives. It also begins to buck and eventually stall. Unfortunately this problem comes and goes so they can't trace it. I've lost all faith in the service technicians and am now looking to trade it in for a Japanese car.

14th Feb 2005, 21:16

Sorry to hear your problems. I have a Outback with issues too; not as bad however. Have you filed a complaint with the Better Business Bureau? The dealership / Daimler Chrysler response sounds terrible. Makes me think twice about buying a new product.


14th May 2005, 21:55

Jeeps in general are garbage. I owned a Jeep Cherokee. The door fell off and the transmission was a constant problem. One of my previous district manager's company car was a late model Jeep Liberty and it also had transmission problems. Car dealers simply sell a product the car manufacturer is the one that must stand behind their product especially if you are the first owner.

17th Jan 2006, 07:11

I find your insights on Chrysler interesting, and similar to my experiences. My wife wants a Liberty diesel and I am iffy due to my experience with Chrysler products. As far as Carmax, try another location, I have dealt with the ones in Nashville, TN and Greenville, SC and had nothing, but immaculate customer service. So maybe that was an isolated occurence at the Norcross store/new Chrysler dealership?

10th Jul 2007, 15:48

I purchased a 2002 Jeep Liberty Sport after getting divorced. It was my first purchase as a single woman. I think that was my first mistake: going to the car dealer alone to buy a used car. I was a salesman dream: single woman, doesn't know much about cars.

I went to John Elway Jeep (Now GO car dealers in Golden, Colorado). Two days after driving it off the lot, I went back with $1500 worth of problems. They did fix the first round of problems free of charge. However, they did not give me the "key" to get the tires off. They told me that doesn't come with the vehicle and I could purchase a whole new set, but would have to have someone "burn" the old one's off.

I have had my Jeep for two years and have had to replace the radiator and the entire A/C unit. My car does the "knocking" when going into first gear, much like the other persons comments here. I always look in my mirror to see if someone hit me from behind. I guess that is the tranny. Something to look forward to fixing.

I also have a rod or piston that is leaking under the driver side. The dealer said that is going to be $250+.

I was pretty disappointed in Jeep and in the dealership. Being a single mom, my car is very important to me, and repairs are hard to plan for financially.

I was told that 2002 was the first year the Liberty was made. It takes a couple years to work all the bugs out. So, basically we are the guinea pig's, at our own expense, finding out all the problems for them.

11th Jul 2007, 04:19

Not all Jeeps are garbage. I have a 1994 Wrangler 4.0 w/5 speed and have right at 156,000 miles on it. I have had to replace the oil and filters, one belt and recently replaced a seal on the gas tank. Oh I did replace the exhaust system. I was thinking about getting a Liberty, but since the bad comments on this site and many other are so negitive, I think I will keep the Wrangler. My other car is a 1992 GEO tracker with 160,000 miles on it, I have always had good luck with Suzuki's. Get's right at 28-30 mpg as well.

Thank you all for your comments, sorry about the POS Liberty's.

29th Jul 2007, 14:57

Same here, sorry to hear about all the problems, I have a 2006 Liberty with 25000 trouble free miles.. just took it to camp jeep and drove the heck out of it off road and on road.. low gears.. high gears.. a/c on..hot as can be outside... with no problems at all.. I have had lemon cars from GM and Ford and Toyota.. sometimes you get a lemon and sometimes you don't..fight it out with the manufacturer and go to court to get whats right for your situation, but I don't think you can say all jeeps stink!

10th Aug 2007, 18:02

I have a 2002 Liberty Limited with 48,000 miles. It has been a great car. My biggest expense to date has been replacing the crappy Goodyear tires that came on it. They lasted 23,000 miles. I went with Michelin All Terrain SUV'S and it has been a great ride. This vehicle is great in snow and rain. I invested $39 in a K&N air filter at the beginning so I wouldn't have to spring for the $22 Chrysler filters time and time again. The Jeep is great for hauling and travel. My only complaint is the gas mileage, but it is no surprise. This is my 3rd Jeep and I'll keep on buying Jeeps.

21st Sep 2007, 11:18

I have a 2002 Liberty Sport and I just hit 140,000 miles and still rides great. I'm due for tranny fluid change and I had a freeze plug go last month, but other than that its been great. I'm still blowing people away at stop lights. The pick up is great.

15th Oct 2007, 08:18

Same issue here, 2003 Jeep Liberty, I brought it to the Dealership when I was under 36,000 miles and told them about the "clunking" sound when you slow down, it seems like you are getting hit from behind. I asked them to test drive it to see it for themselves. They couldn't find anything wrong. If only I had read this last year. I would have asked them to check transmission. U think an honest dealership would come clean, but I guess I am too trusting. Its getting worse and I will bring it in this week, I am sure they will say I need a new transmission and will be my expense this time, since I am over 36,000 miles now. Also replaced the original Goodyear tires, too much road noise, I put Michelin SUVs on it and its much better. I was also told there is leak in the power steering, last time I had it in. I would not buy another Jeep. So much for Jeep Tough...

20th Oct 2007, 20:29

I have a 2003 Liberty Sport with 57 000 K (31 000 ish M). Had the ball joints changed as per recall without incident. No problems except that the stock (larger option: 235/70/16) tires are a little loud and slippy. I want them to wear down to justify buying some new brand... one plus to the tires is that they do wear well estimated at 100000K. My comment is for the first entry in this survey (although old at 2002) : If you have a transmission changed 3 times and still ending with the same problems, there is something more to it. I'd be interested to know the transmition type (auto, 4X4 - command or select, standard??). I would be thinking it was something upstream that affects the tran (heating or blocked fluid or some synchronizing issue with shifting. Could have simply been a block in the little factory tranny cooler). I'll buy one bad tran, but not 3. I'd be interested in the service problem solving assessment Chrysler did. Finally, this is my 4th jeep and I have been happy with only slave cylinder problems in the older ones. But, if a service manager EVER KICKED ME OUT for any reason, I'd be looking for a new car brand to love. Not too many people become so frustrated that they turn to the legal system. But, it is our right, and was his intent to see the problem resolved. I don't like the idea of a service manager implying, "if you go above 'my head', you will no longer receive service here." Assuming there are no hidden details, Chrysler owes that fella an apology.