2001 Kia Sedona SX 2.5 from UK and Ireland


Engine block cracked after 10 months

Warning light constantly on

Engine block cracked again.

General Comments:

Engine block cracked after 10 months. Took it back to the dealership who advised me it was OK to drive. It sounded like a taxi cab. Had to call KIA Assistance next day who advised me I shouldn't have been driving it. They came and towed it back to the dealership. Repaired under warranty.

Warning light kept coming on so back to the dealership. Put on computer 5 points showed up. They wanted £60 per hour to find the fault. I got an independent auto electrician who cleared the fault for £70 time and parts. But he found oil was again leaking into the water system. Advised it was probably crack in the engine block. Again!

Phoned the dealership and customer services and was told would have to take it back to them to find out the problem. Here we go again £60 per hour. The last time it went in for the same problem I was told it would have cost me nearly £2000 if it had not been within the warranty time.

Definitely not happy, car is just 4 years old and had the same problem twice in that time and very low mileage done.

Was told by the customer service operator, who was not very helpful, that they 'might' pay towards the cost of the repairs if it is proved that there was a manufacturing fault with the first replacement. I would like to know how they are going to prove that!

Would you buy another car from this manufacturer? No

Review Date: 14th June, 2005

2001 Kia Sedona EX from North America


Generally a great van, but very poor after sales service and warranty follow-up from the dealer


Rust around the rear hatch latch, which recurrs every year.

Dead batttery, and electrical system failure within first year.

General Comments:

We've given up on the cheap Kia batteries and spent our own money to replace it with a Sears Die Hard.

Every year since we've owned our Sedona, we've had to get the rear hatch rust re-painted under warranty... but every year it rusts through again.

Would you buy another car from this manufacturer? No

Review Date: 11th March, 2005

14th Mar 2005, 12:59

Kia is lame anyway, should've gone with a Honda or something.

2001 Kia Sedona LX 3.5 litre from North America


Not the worst nor the best vehicle I've owned


Various warranty Repairs


Power steering pump

Coolant hoses and pipes

Exhaust pipe and bracket

Rear shock absorbers

Interior trim pieces.

General Comments:

I purchased my Sedona new in January 2002 from a dealer here in Barrie Ontario Canada. The van has not been the worst nor has it the best vehicle I've owned. The dealer has been responsive and acted favourably to the numerous warranty issues this vehicle has presented.

The vehicles mileage is approaching 60,000 mile (96,000 kilometers) and according to the service schedule the timing belt and spark plugs must now be replaced. The dealer initially quoted a price of $1100.00 just to replace these two items. This seemed a tad high so I contacted other Kia dealers in the Toronto area to quote. I found that prices to replace these two items ranged from as low as $640.00 to as high as the $1200.00 quoted by a New Market dealer. A dealer in Brampton mentioned that they offer a 96,000 kilometer service package that includes replacing the plugs, timing belt, fuel filter, air filter, oil & filter and brake servicing as well as a few other items for $895.00 all inclusive and they'll provide a rental car free of charge.

I decided to contact Kia Canada. After explaining the situation, I asked if there was a standard price for vehicle maintenance, Kia Canada said the dealers can charge what ever they want, kind of a like or lump it response.

My suggestion to any potential Kia owners is find out what the dealers maintenance charges are in writing before you sign the deal. I think there may be a lack of integrity practiced by some Kia dealers and Kia Canada appears to be somewhat apathetic.

Because Kia and its dealers allow this type of situation to exist, I will not purchase another Kia. You have to have some trust in who your dealing with.

Would you buy another car from this manufacturer? No

Review Date: 19th February, 2005

9th Mar 2007, 12:21

Think you'll find that most dealer prices vary from location to location. 96,000 kms services of all makes vary (check all the domestics and imports). Some dealers will include only the manufacturer's maintenance and some dealers will include manufacturer and "dealer recommended" maintenance (like fuel injection service, drive belt replacement, tire balance, etc).

It's not the manufacturer, but the dealer and all vehicle owners of any make should get a detailed description of what any service (described by mileage) includes. Sounds like the dealer in Brampton quoted a fair/reasonable price for Kia recommended maintenance and offered an additional service by providing a vehicle.

Go ahead and check with Toyota, GM, Ford, Honda, Nissan and see if any of these dealers will offer you a replacement vehicle for a service when you've never dealt with them before.

I have a Honda and a Kia. Have also owned various other domestic and imported vehicles and have found that Kia makes an economical vehicle, that the maintenace is more than reasonable, and atleast my dealer is extremely fair.

Good luck in finding any manufacturer where the maintenance at the 100,000 km area is inexpensive.