14th Jun 2018, 09:28
I like that logic, it’s a speciality sort of car so it's not as well engineered in the reliability area... I can’t disagree. It’s a new way of looking at it.
It’s unfortunate though, the LS460 is a pretty low tech car; I mean the new Honda Accord has more tech goodies than my 2017 LS460. So I’d figure, a simple low tech car comparatively that they would elect to compete, and an area their competitors don’t do so well in since the tech isn’t an area of emphasis. Since I don’t have much tech, I’d expect the panels on the dash to line up correctly, the bumpers to be fastened and quiet, the motor to run properly, the headliner not to be getting lumpy; you know the basics that have been perfected over many many years. But to not get that right, it’s truly disappointing.
Its European competitors might not be as reliable, but my Mercedes always seemed well put together, and was just as unreliable as the Lexus has been, but I got a quality feeling good, and the Mercedes dealer always found and fixed the problem. I never went in multiple times to have something fixed.
5th Jul 2020, 02:38
Please don't simply accept all these problems and contact a lawyer and use the Lemon Law to get a replacement or have your vehicle bought back by Toyota. The Lemon Law is here to protect consumers when this happens so that you don't have to just live with these problems. Especially for someone like yourself who spent way more money than most people do on a car and purchased a vehicle from a brand that is supposed to have the best reliability of any car maker on the planet. Every time someone like yourself simply decides to live with these problems instead of using the Lemon Law to get a replacement vehicle, or more commonly have the vehicle bought back by the manufacturer, it sends a clear message to auto makers that they can get away with bad quality, even if the consumer pays a lot of money for a product.
So sorry this happened to you, but contact a lawyer and use the Lemon Law to get justice! Best Regards.
31st Aug 2021, 11:38
I have had a 2017 LS 460 for a year and a half. I had a similar experience with the brakes. They had a loud squeal, so I took it to the dealership three times under warranty. They put shims in, added anti-squeal grease, and then changed the pads. Lexus will only put in the approved Brembo pads and so the brakes continued to squeal. I eventually put in the only aftermarket brakes I could find and the brakes are 90% better.
Other than the brakes I love the car. Fit and finish is perfect. I like the feel of the normally aspirated eight cylinder engine. Performance, acceleration, and handling suit me well. I don't like the infotainment system with the mouse arrangement, but I really haven't driven a car with an infotainment system that I do like. I don't use the car's navigation system, and the radio and Bluetooth interface are usable.
Overall a great car for me.
4th Jun 2018, 19:44
Age old problem for car makers. Where do you put your limited budget in R&D when you build a new vehicle? If you are Toyota and building your brand new bread and butter Camry, the sky is the limit. But if you are step child of Toyota like the LS460 is, and you're only selling about 4000-5000 LS460 in the USA yearly vs selling the original LS400 in 1990 that sold over 40,000 cars in the USA, Lexus can only do so much to make that car great. Toyota sold about 387,000 Camrys in the USA in 2017 vs about 4000-5000 Lexus LS460 in 2017; where do you think Toyota is going to invest its precious R&D money at.
You bought an expensive low volume car from Lexus. There is a reason that so many people buy the Toyota Camry, and it's not always about what they can afford. Smart people know this is where Toyota is putting their resources at. Your car is probably a car they would like to disappear and put a big, fat, expensive, overloaded SUV in its place. You have a car that they are probably losing money on too...
N Cary