2009 Mazda 5 from North America
Poor running, squealing, uncomfortable waste of money
The first week it wouldn't start on the first try. It does this randomly 1 to 4 times a month. I have taken it to 2 dealerships multiple times, and they will not fix it. Some days it seems like it will never start. This is a very stressful problem. It doesn't matter what the weather is like. It only does it after sitting a long time.
It occasionally loses or gains speed when on the highway at high speeds. There is a sudden jerk each time. It does this multiple times every week since I bought it new. It has 42000 miles now.
At 6000 miles, it started making a squawking sound or squealing. I have taken it in many times. It sounds like junk. 2 dealerships have heard it, but have not repaired it. The first one said it was normal. It got MUCH louder with time, and then they said they couldn't duplicate it, but it does it every day. When people ask me if I like the car, I turn it on for them to hear it. No more needs said. It sounds like junk. It was duplicated last week, and then they said they wanted to hear more and were not going to just throw parts in it. We got in an argument over the fact it had been heard twice and ignored, and they said they do not want to fix it for me. Road noise is so loud, it is very hard to talk on a cell phone at speeds of 40mph or more. I filed a complaint with corporate, and they have done nothing.
The back seats DO NOT fit a small child well. There is no leg room if people are in the other seats, and it has caused injury to my granddaughter when people tried to fit. This only fits 4 people without being crammed in!!! You cannot put an infant seat in the car and use the seat in front or behind it, unless the person has NO legs!
Mazda will not repair any of my problems, whether they're duplicated in front of them or not, and they put it didn't duplicate in writing, even when it did.
Corporate is aware of my problems, and other than taking the complaint, they have not contacted me.
I will never buy a Mazda again. This was my 4th and my last. Now that they are part of Ford, they are poor quality, and they don't stand behind their warranty.
I have 42000 miles on the car, and bought it new with cash. It was a very poor, regretful decision.
Would you buy another car from this manufacturer? No
Review Date: 16th February, 2011