2004 Mercedes-Benz E-Class e320 wagon from North America - Comments

12th Feb 2007, 16:00

"Mercedes service and quality are horrible"

What things have gone wrong with the car?

Gas tank leak needed to replace entire gas tank.

Malfunction of drivers side window trapped arm in window.

General comments?

I would never by another mercedes due to extremely dangerous malfunctions on my car.

The window malfunctioned and trapped my arm it was squeezing shut so severly that I had to see a doctor after being trapped for 2 minutes until someone opened it.

Had car towed 3 times in one week for intense gas smell and was told each time that there was nothing wrong until the third time tow truck driver verified smell of gas. entire gas tank needed to be replaced - I was told I was lucky I didn't get into an accident because the car could have exploded.


7th Jul 2007, 01:27

Why would anyone have their car towed because of a smell?

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1st Oct 2007, 09:08

Well, if I smelled gas I would take my car in to be looked at as well. I probably would not tow it unless the smell was just too awful to drive it, but that kind of thing does need attention.

As for the killer window, I would not say that the car is a total piece of crap because of that. Why could you not reach over with your other arm and open the window? Better yet, why did you have your arm sticking out of the window whilst using the auto-up feature? My BMW has pinch protection with the auto-up feature, so I'm sure a 2004 Mercedes does too, but I don't usually have my arm in the window's path. There is probably a bad switch in the window mechanism that did not allow the pinch protection feature to stop the window.

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28th Mar 2008, 08:40

Sorry to hear of your troubles with your w211. I think I will wait for the new model next year. I think the w211 will look very old soon, much like the previous w210 does. But hey, so does my e39 528 compared with the latest fiver.

My question is; is the w211 tiring on long trips? I've heard some people say that steering can get tiresome when navigating city streets and suburbia after a while. Any thoughts?

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8th Sep 2008, 09:08

Well as a fireman and an E-320 owner, cars do not explode. The tires explode and airbags may explode but cars do not. Not like in the movies. So if your engine is on fire, you have a few minutes to get out. The car WILL not explode!!

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14th Jul 2009, 00:38

I think it is too extreme to qualify so low a car for the reasons stated in this review. The car was bought with more than 57000miles, the previous owner could have hit the gas tank with something in the road. That is not Mercedes fault... And the window problem... That can happen in any car with that device. Just take it to the dealer and tell them to reprogram.

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15th Jul 2009, 08:30

"Why would anyone have their car towed because of a smell?"

That was a wise person to tow the car for a strong gas smell. One of my co-workers had a strong gas smell for a few days. Kept driving the car saying he would take it into the shop when he had time. Before he did, the engine caught fire. So he got out and watched it burn up. Thankfully he was smarter than a lot of people and he did not open the hood. Many people get bad arm and face burns when they open the hood to see where all the smoke is coming from.

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