2004 Nissan X-Trail Sport DCI 2.2 from UK and Ireland


A potentially good car, marred by serious defects, and let down by inadequate customer support


After 3 months, the engine lost power and smoke billowed out. Dealer said it was the turbo and it was replaced under warranty.

About a year after, the same thing happened and the turbo was again replaced under warranty.

Another year later, much worse problems. The car was stalling when stationery and at low revs, and stalling when turning into roads etc. In addition to this, the engine suddenly lost power and the only cure was to switch it off and restart it. Also there was a burning oil smell. Went to garage who had it for almost 2 months! They said they could not find out what was wrong with it. Eventual conclusion was the turbo again, which was once again replaced under warranty. I was not convinced though as car did not seem right when it came back, and the symptoms had not been the same as original turbo problems.

Lo and behold, 3 months later the same problems again, loss of power and stalling. It has gone in the garage again and they are now saying it is the intercooler and turbo, and I am being told I have to pay £2200! as it is not under warranty. It was only repaired three months ago. I am convinced the intercooler problem must have been present then. I'm livid to say the least.

General Comments:

On a positive note, the car looks smart and is a good drive.

The interior is good, and it has some well thought out ideas like the boot area that is very easy to keep clean.

It is badly let down by these serious problems.

I have owned three Nissans (2 Terranos and 1 X-Trail), and always found them good value for money. I would probably have bought another X-Trail had it not been for these problems.

The service from the dealer has been acceptable, but they are governed by the Nissan warranty issues.

I have found from personal experience, the Nissan customer service to be unhelpful and unsympathetic, particularly after I encountered serious problems after only having the vehicle a few months. This alone would put me off ever buying another Nissan.

Would you buy another car from this manufacturer? No

Review Date: 22nd October, 2007

2004 Nissan X-Trail 2.0dci diesel from UK and Ireland


Loved it, but sounds unreliable and costly in the long run


AS in previous comments - Inter cooler replaced under warranty - oil leak (or alike) caused the engine to be splattered in oily-stuff. Not happy & took it back - still not very clean.

This weekend - Clutch has completely worn out - 1st time I needed 'off-road' capability & had to be towed off a slightly muddy field - only to have to be rescued & brought home on a low loader! Nissan garage say it is wear & tear & are asking for £750.

(40,000 miles - never towed & 30 miles round trip on a daily basis) they are having a laugh.

Question : when does a design or recurring problem become a recall issue? I asked Nissan & they had no other references to clutch problems in their database! oh yeh!

General Comments:

Before this weekend - love the car - fun to drive & reliable

Now - No way - reading the comments the quicker I can get rid the cheaper it will be!

I bought it for towing a caravan - glad I haven't yet!

Would you buy another car from this manufacturer? Don't Know

Review Date: 1st August, 2007

2004 Nissan X-Trail SVE 2.2TD from UK and Ireland




The problems are as follows:

We are now on our third inter cooler!

It has been recalled twice, once something to do with the fuel system and the second, most recent one to do with the fuel filler?

The GPS was out of date the day we got it, with the M6 toll road not on the CD, nor many other older roads including the new A130 between Southend and Chelmsford.

I drive a lot overseas, and anything above 90MPH produces an horrendous vibration in the ventilation system.

Constant vibrations from the sunroof flap at slow speeds.

Two speakers have had to be replaced due to being misshapen?

The drivers seat has always been very uncomfortable due to the seam on the leather protruding.

And now the clutch goes with 53000 miles on the clock, but with the useless GPS showing my average speed as 41 MPH thus proving that the vast majority of my driving in on the motorway.

Our local dealer of course will not replace the clutch under warranty, and we are therefore left with a bill of £779.00. The clutch problem alone would make one livid, but with everything else that has gone wrong with the car, Nissan have much improvement to make.

General Comments:

This car is unreliable, uncomfortable, and does not do what it says on the can!

Would you buy another car from this manufacturer? No

Review Date: 13th July, 2006

1st Aug 2006, 16:09

Don't blame Nissan for inaccurate GPS maps, that is probably the most common complaint about all SatNav systems!