2000 Oldsmobile Alero GL3 3.4 V6 from North America
Good car with some problems, but terrible customer service.
At about 15000 miles, the car suddenly went dead while driving. The fuel gage showed 1/4 full and Oldsmobile Roadside towed it to the dealer. The next day, I was told the car "was just out of gas" and the dealer charged me $200 for "diagnostic charges". He told me he spent two hours taking everything apart before he figured it was out of gas. When asked why the fuel gage didn't show it, he said he never checked the gage, just tried putting gas in when nothing else worked. He told me Roadside assistance would reimburse the $200 "it was their responsibility". Well, Roadside claimed it was Oldsmobile's fault, Oldsmobile initially said the dealer should pay back the money, it went on for six months and Oldsmobile finally gave me nothing. The fuel gage has been ok since, but I fil up as soon as it reaches a low reading.
At 16000 miles, the turn signals and hazard lights would intermittently go dead. They would start working and stop working - at random. The dealer said the entire electronic unit needed to be replaced. This was covered under warranty. Now, at 40,000miles, the same problem again - but no more warranty. I am afraid to take it to the dealer because it's $100 per hour regardless of whether they figure out the problem. When I called GM, they refused to even discuss the problem unless I took the car to one of their dealers to "diagnose" the problem.
Oldsmobile Customer service is very poor.
Oldsmobile allows some dealerships to charge $100 just to look at the car. for a problem.
Would you buy another car from this manufacturer? No
Review Date: 14th June, 2003
9th Aug 2003, 17:56
Same thing happened on my Alero (2000/100k)
25th Aug 2003, 13:27
I have a 2000 GLS with 63,000 miles, and my directionals and hazards were working on and off also. I brought it to the dealer, and they said it was a bad hazard switch. Fine now, $250 later. Not under warranty, of course. Also had brakes fixed 3 times at my expense. The car is nice looking, but such a piece of crap. I will never buy American again.
14th Jan 2004, 17:52
Blinkers work when they want to, also the car vibrates when braking.
10th May 2004, 13:41
Just an FYI...
There was a recall on this and nobody should have been charged for faulty wiring in the steering column. If you check with Kelly Blue Book and go under Recalls, this problem is listed. They really know how to scam us huh?
29th Jun 2004, 15:00
I to have an Oldsmobile Alero 2000 model. My turn signals would work some of the time and then not at all. I got the recall notice and had it fixed. However, I currently have 68,000 miles on the car and my converter clutch has gone out in the automatic transmission. Needless to say, I'm not very happy about this. Has anyone else had any automatic transmission problems?
30th Aug 2006, 20:08
I have a 2001 Alero and my every time I put the car in gear it jerks really bad. I have taken it to have it looked at and no one can seem to fix the problem. Is anyone else in a similiar situation?