1st Aug 2002, 08:01
The biggest problem with Peugeot IMHO is the dealer network. I've owned Fords, Vauxhalls, Rovers and others who often get criticised for dealer support, and Peugeot dealers are by far the worst of the lot. By a country mile in fact.!
The way I see it, the problem is twofold. Firstly there just aren't enough dealers to go around. I live in Greater London, yet only have one dealer within a 20 mile radius. Consider the population density and the sales success of Peugeot cars, and that adds up to a lot of cars per dealer.
Secondly, many of the dealers don't seem to employ intelligent, skilled mechanics, but YTS kids whose knowledge of car engines seemingly stops at plugging in a diagnostic rig and following the instructions. Woe betide you should your Pug ever develop a fault which does not show up on the diagnostic rig! My record is seven visits to get something fixed, after which I only got a diagnosis by posting on a Peugeot owners club forum. When I told the dealer on the seventh visit, I almost lamped the guy when he said "Oh yeah. Common problem that!" This is the kind of cretinous rubbish that Peugeot customers in the UK have to deal with.
Great car design + average reliability + dire dealers = terrible ownership experience. Worst part is, Peugeot UK couldn't care less.
1st Aug 2003, 14:41
Fake suede??? LOL.
That's alcantara mate and is one of the most expensive materials you can buy for car interiors.
13th Mar 2001, 01:02
My central locking was playing up too. It wouldn't lock with the key or the remote control. I managed to close the door by holding it closed and trying for about 15 minutes. By the time I got to the dealer it was back to normal and they implied I must have imagined it, I have it booked in next week. Does anyone know what the problem was??
Cheers.