A terrible car from a terrible company
Removable front panel for the CD player breaks every 8 months or so due to a weak plastic catch. Whole CD player has to be replaced.
Computer control system started going wrong and needed completely replacing.
Powered steering cuts out occasionally.
Tracking has always pulled to the left, and Vauxhall have consistently failed to fix it.
Paintwork scratches too easily.
When I was in the process of buying the car, Vauxhall were very helpful and promised such things as the first service after a year being free. All this changed after the car was bought, and Vauxhall were completely uninterested in providing a decent customer service to help me sort out the problems.
The things Vauxhall have done ranged from the annoying to the down-right illegal - I was once charged for a repair they said they had carried out, which they then admitted hadn't actually be done.
The car is unreliable and poorly designed. The removable front panel on the CD player breaks every 8 months or so, and is replaced under the dealer's warranty. However lately Vauxhall have said they won't replace it under the warranty any more, even though they are legally obliged to do so. The tracking has always pulled to the left, and Vauxhall have never managed to permanently fix it. The powered steering cuts out now and again, and Vauxhall can't find the fault.
Vauxhall's customer service is also terrible - they are rude and unhelpful. The servicing mechanics can't seem to fix one problem without breaking something else and then trying to blame it on me.
I'm now in the process of handing the car back as it was only part-financed with Vauxhall and there is no way I am financing the rest of the cost of the car. However what should be a simple hand-over is turning into a palava - Vauxhall have lied to me about what steps I need to take to hand the car back, and I now only talk to their finance company, GMAC. GMAC however are completely useless and don't understand the concept of British contractual law as they are trying to impose conditions on me that aren't in the original contract.
Overall, an unreliable car from a company who may mess you around from start to end. Don't buy Vauxhall!
Would you buy another car from this manufacturer? No
Review Date: 25th February, 2003