2008 Volkswagen Fox Urban 1.2 from UK and Ireland
Power steering broke - £269.28.
Driver's window faulty (sticks going up/down) - afraid to ask the repair cost.
Air intake fell off - £23.83.
Seat trim and adjusters fell off - £80.47.
Petrol flap actuator broke - £74.57.
Rear console bushes split - £194.83.
Remote locking key wouldn't work.
Well, what can I say, these are the current faults on a car not yet 5 years old with less than 40000 mikes on the clock. Concerning? Just a little when it's your daughter driving it!
My sister purchased this car for my daughter, 3 weeks before she died in Sept 2010. She wanted to make sure that her favourite niece was driving, in her words, "a safe, reliable, sturdy car", in her absence. This has turned out to be NONE of these.
What's more concerning, however, is the support or customer care received from Volkswagen customer care services. Who appear to feel these defects are a retailers problem, and not a manufacturing problem. And appear to 'pass the buck'.
Be warned, if your car is out of its measly 3 year warranty, be prepared to pay through the nose, or sell a kidney to pay for the cost of repair.
Would I recommend this car? Not in a million years, for the price you pay, both at the time of purchase and the extortionate cost of servicing, parts and labour.
Measly 3 year warranty!
Why don't Volkswagen put their money where their mouth is, and guarantee their cars for longer, if they're so safe and reliable?
Would you buy another car from this manufacturer? No
Review Date: 4th January, 2013
5th Jan 2013, 16:49
I think that saying the car is bad because it has a 'measly' 3 year warranty is a bit harsh, considering that MOST manufacturers in the UK give a 3 year warranty. I know you can get longer ones, but it's too harsh to condemn VW for that, and by the way, the car still is safe and sturdy, if not as reliable as you (or your sister) hoped...
I think you have a thing against VW, as you haven't mentioned any of the good things about the car - the space for its size, low insurance, etc. But I'm guessing you drive a Japanese or Korean car, and reliability is the be all and end all... I know which car I'd rather be driving if I had a crash!!!
4th Oct 2014, 17:09
As you pay extra for VWs for their supposed better build quality, then you should have extra time on the warranty. Or don't they think the cars will fair any better than other manufacturers' cars who also give 3 years, but cost less? I'm not a VW hater, nor a fanboy.