2008 Volkswagen Transporter T5 SWB 1.9L turbo from Australia and New Zealand
Was happy until today
Fuse has blown in the fan. Unlike probably every other car manufacturer on earth, they don't list which fuse is which. Only a dozen or so are listed of 60 odd. When I rang up Volkswagen, they wouldn't give me the fuse number. They said I had to take it to a dealer to have it checked out. At $80 per hour it is a very expensive fuse replacement.
Up until now I was very happy with the vehicle and was contemplating buying a new one, but they have lost me over this. Pushing you on their greedy overpriced dealers is not what I call customer service.
Where I live is sub tropical, and to drive with no air conditioning is very uncomfortable.
Good till now.
Would you buy another car from this manufacturer? No
Review Date: 27th May, 2015
27th May 2015, 09:00
So why didn't you look up the manual? You had 90K or so happy kilometres with the van, and you turn sour because of a fuse? Do you know how lucky you are to have a VW that gets to that mileage without any major problems?
18th Jun 2015, 11:18
There were indeed two options. Either bring the car to the service, or ask a friend to help you look at the fuse panel with a flash light to see which fuse is blown. No need to remove all the fuses, it can be seen just with a flash light. Good luck.